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Kudos0

Safe web verification (shopify)

Hi, I am looking to get my website www.cookhappy.co.uk verified as safe under 'safe web' and have made the changes to the meta tag as instructed but it is still showing as 'ownership not verified'. Please can you advise what I should do next. thanks

Replies

Kudos0

Re: Safe web verification (shopify)

Hello anhoc71

Welcome to the Norton Community Forum

Please paste your Meta Tag here. Once I see it, I can then notify the Safe Web Team..

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Safe web verification (shopify)

<meta name="norton-safeweb-site-verification" content="jsg93zn424wev7w3ldom9jyv-3prr1gk567pc-0jvrq3lby4l10-fi5xayt1-7nx8on7bsy0e90hcja-qn1g5mytap-jsjt5nh45k5se2637u4go07k3abok9n8915b2" />

Kudos0

Re: Safe web verification (shopify)

Hello anhoc71

Please stay tuned to this thread for a response from the Safe Web Team on Monday night after midnight EST

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Safe web verification (shopify)

Okay, but someone (not me) seems to have posted a meta tag..... 

Kudos0

Re: Safe web verification (shopify)

anhoc71:

Okay, but someone (not me) seems to have posted a meta tag..... 

is posted meta tag correct?  

Kudos0

Re: Safe web verification (shopify)

Hi anhoc71

Your site 'cookhappy.co.uk' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=cookhappy.co.uk

Cops

Kudos0

Re: Safe web verification (shopify)

Cops

Great, thanks so much. Its showing as 'safe' which is great, however its also showing the website location as 'russian federation' which it isn't. We are based in the UK and hosted by Shopify. Do you know why this is and what can be done? Thanks again

Kudos0

Re: Safe web verification (shopify)

Hello

I will notify Cops about this. From other cases where this has happened, it takes a long time until they can change the location. Until then, you can change it manually if you want to. It could take many months until it is done.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Safe web verification (shopify)

Great, thank you for your help. Do you know how I would make the change manually? Many thanks

Kudos0

Re: Safe web verification (shopify)

Try contacting Shopify to see if they know anything about this. They may have published your site on the wrong servers.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Safe web verification (shopify)

Hello

I think that the Safe Web Team has to ask some other Team to change the location. Sorry, I don't know how the other Team. I can try to find out some information as to how long it will take.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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