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Kudos0

safeweb reported warning while visiting robin8.com and robin8.net

Our customers with Norton installed on their computer see a warning when they visit robin8.com and robin8.net. We've tried to verify our website ownership with both method (meta and file), but failed, many times. We've removed "threat" mentioned on https://safeweb.norton.com/report/show?url=robin8.com which is New Relic and MailGun services which are NOT threat. Norton failed to verify my site, and failed to recognize which are real threats. And Norton support doesn't know how to solve this problem. Contact us at [removed] or call business number.

Replies

Kudos0

Re: safeweb reported warning while visiting robin8.com and robin8.net

Did you click on the link for "Site Owner? Click Here" on the Safeweb warning page? Then choose "Do you think your Web site's rating is inaccurate? "


Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: safeweb reported warning while visiting robin8.com and robin8.net

Thank you for quick reply.

Yes i did. all that. I have uploaded the html file and inserted the meta tag.

To check the file i uploaded, visit here https://robin8.com/nortonsw_b8faf020-9d84-0.html

I've submitted dozens of feedback to review it. Nobody writes back. 

Kudos0

Re: safeweb reported warning while visiting robin8.com and robin8.net

hi Robin

I have asked for your thread to be moved to a more relevant section within the Forum where one of the Guru's who is expert at this will find it easier to assist, please await advice from Floplot, she is on very often so it should not take to long for her to contact you.

Michael

Kudos1 Stats

Re: safeweb reported warning while visiting robin8.com and robin8.net

Hello @techrobin8

I will submit this thread to the Safe Web Team. If you have submitted a file for each of the 2 sites, then the Safe Web Team can manually verify ownership and then rate the sites. Please stay tuned to this thread next week.. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: safeweb reported warning while visiting robin8.com and robin8.net

Hi techrobin8,

We have manually verified ownership of your website 'robin8.com' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=robin8.com

Cops

Kudos1 Stats

Re: safeweb reported warning while visiting robin8.com and robin8.net

Hello Robin

I see that Cops has verified manually and tested manually your robin8.com site, but he hasn't  mentioned your robin8.net site. I have contacted him to ask about that site. Please stay tuned until late tonight.

Thanks.                

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: safeweb reported warning while visiting robin8.com and robin8.net

Hi techrobin8,

For the domain robin8.net, Kindly request you to follow the site owner verification procedure as instructed in http://safeweb.norton.com/help/site_owners.
Once ownership has been verified, your site will be queued up for rating evaluation.

Cops

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