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Kudos0

Scam Insite

Good afternoon,

We've just purchased another domain name for our PCI DSS compliant / AES-256 encrypted & SSL Secured online store hosted by Shopify Inc. e-commerce platform. Your Norton product is alerting us to a Scam Insite: Personal Information Risk on our product page where a product review can be submitted, along with an alert on the Shopify hosted checkout page.

We have already submitted site ownership verification but cannot wait two weeks as we are in the middle of an advertising campaign promotion, having spent a considerable amount only to find that your product is producing false positives to our customers who are abandoning the checkout page.

The website is https://girlgone.boutique/

Please help us to expedite this issue. Thank you very much.

File Attachment: 

Replies

Kudos1 Stats

Re: Scam Insite

Hello edyfak

Welcome to the Norton Community Forum

The warning you are seeing is because the website is very new and not very many Norton users have seen the website. After enough Norton users visit the page, the warning will go away on it's own.

If you give me your Meta Tag, I can get the website verified and evaluated. You can paste the Meta Tag in your next post.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Scam Insite

Hello, thank you for the welcome! The website is not new, only the domain name is newly purchased.

Here is the Meta Tag below:

<meta name="norton-safeweb-site-verification" content="5oiupz48zyc5aajoi3846midv3y1o7qci1c-r1cwz65lnak02gv50nzhk94np3kl3p4katkz3mv6x9prqbv9idx51-pwom3p7uu9c1xph6ssp6i5gxcrlj5rxwrv14-l" />

Is there any way to bypass the warning going away on its own? To me, this only translates into when enough Norton users abandon their cart the warning will go away, and this is lost revenue and not an acceptable solution within our business model.

Thank you for assisting with the verification and evaluation!

Have a great day!

Kudos2 Stats

Re: Scam Insite

Hello edyfak

I'll ask the Safe Web Team if they can remove the warnings.

Please stay tuned to this thread for a response from the Safe Web Team on Tuesday night after midnight EDT.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Scam Insite

floplot, sincere thanks for the prompt assistance! Very pleased with how Norton is handling this. We have suspended our advertising campaign and promotion until this has been resolved. I look forward to a speedy resolution. Thank you again.

Accepted Solution
Kudos2 Stats

Re: Scam Insite

Hi edyfak

Your site 'girlgone.boutique' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=girlgone.boutique

We have whitelisted the site 'girlgone.boutique' in Scam Insight as well.

Cops

Kudos0

Re: Scam Insite

Thank you.

Have a great day!

Kudos1 Stats

Re: Scam Insite

Hello edyfak

Good Luck with your website. You can now start up your campaign and advertising.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Scam Insite

Thank you floplot! You as well :)

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