Not what you are looking for? Ask the experts!
Scan and backup Won't Start
I've installed the Norton Online backup successfully on to my new Dell All-In-One computer with Windows 7 multiple times and it never does anything other that stating "files scanned 0" or "Awaiting backup agent". What do I need to get Online backup started on this computer? My old computer with Norton Online back up worked fine and I'd like to get files off it and on to the new Dell All-In-One computer. I also have another Dell with Windows XP computer that is backing up just fine.