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Kudos0

Scan fails

I want to run a full system scan and it runs so long and shuts down. Why?

Labels: Virus Scan

Replies

Kudos0

Re: Scan fails

Hi, S.Hardee. Have you done a full restart which is required if you have Win 10, so Norton and other programs can correctly operate.

In Norton go to the Main UI > Settings > Antivirus > Scans and Risks and scroll down to Full Scan Configure.

I suggest setting the scan to Manual, and setting Compressed File scan to OFF.

Then you can run the scan whenever you want.

Let us know if these suggestions help.

Windows 10 Home X 64

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