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Kudos0

Security Risk Details

Hello Community

Trying to see Security Risks > Risk Details > Details do not populate

Replies

Kudos0

Re: Security Risk Details

Hello bjm

I assume that your list are items that you have added to the space for a list? I don't have a list of risks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Security Risk Details

Well, if you click Add (and wait) you'll see a list of Security Risks.  Then if you click Risk Details you're supposed to see Details.  Worked for me in v21
Above is how you add a Signature Exclusion.   See DriverBooster above ~ See DriverBooster below
http://www.symantec.com/security_response/writeup.jsp?docid=2015-041319-2905-99

Kudos0

Re: Security Risk Details

Hello bjm

Excuse the bad SnipIt, but it did get risk details for me.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Security Risk Details

Hello flo

Did you have to wait...for Risk Details to load...
Acts like Security Risk List and Risk Details loads from cloud....
I get the List but, no Details... 10 minutes n' no Details...

Kudos0

Re: Security Risk Details

Hello bjm

It took me a while to find Driver Booster on the list, but once found, there might have been a very short wait. When I looked at the link you posted, it said that it was just updated today as far as definitions go, so it might not have been completed to load up when you had tried it.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Security Risk Details

Updated: April 13, 2015 8:22:25 PM

[..] response/writeup.jsp?docid=2015-041319-2905-99&tabid=2

I've tried other Risks with same no Risk Details.   Just a blank window. 
I have v22 on two machines with same blank window....

Kudos0

Re: Security Risk Details

I just tried other Risk Details and they loaded up immediately.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Security Risk Details

I know Risk Details loaded with v21....so,
 

Kudos0

Re: Security Risk Details

Hi bjm_,

NSBU 22.2.0.31 on Win 7 64 bit in IE 10, took me 25 ± seconds to populate Security Risks List after selecting ADD.  After selecting Driver Booster selecting Risk Details - information was displayed almost instantaneously.

Also on Comcast NSS (21.7.0.11)I get essentially the same thing (although the population of Security Risks was slight quicker at 23 ± seconds.

Kudos0

Re: Security Risk Details

Yeah, must be my connection  ... Thanks flo n' yank

Vista x32 and W8.1 x64 >  Risk Details = blank window

Re-Install with Control Panel + NRT + 22.2 latest nsbu 

No joy

Kudos0

Re: Security Risk Details

OK ~ I've sorted on Vista by Risk Details refresh.  Loading Details for some reason needs refresh.
Still stuck on W8.1 (below).  Don't find way to refresh Risk Details on W8.1.  Risk Details window does not render in tray as (minimized) stacked mirror.   Click on stacked windows gets the bell ding.  I can x close at the mirror but, don't find refresh...

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