• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Send email error 0x800CCC0F with Outlook 2007

I have strange problem with Norton Security getting an error 0x800ccc0f to send mail only from an account. If I am connected to the network (ISP) account owner I can send emails without any problem. If I am connected to another third network (ISP) I can not send any emails from that account, getting the error 0x800ccc0f, except if I disable "Analyze the e-mail messages to send." Why I get errors only with third party ISP and Norton just stop sending e-mail through that ISP?
Best Regards
BDisp

Replies

Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

If you are switching ISPs, you often need to change your outgoing server settings to be able to send mail. Check the settings required by both ISPs to see what changes you might need to make. Usually the server name will be different.

This is nothing to do with Norton.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

In the outgoing server settings I had configured server requires authentication as the same as receiving server. This error is concern to the Norton because if I disable Norton monitoring sending emails messages it works well without any errors.

Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

I'm not sure why one account works and not the other. Unless as I suggested, you need to set a different outgoing server address for the second ISP.

I'll let others come in to try to help as I do not use Outlook.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

Thanks for your reply. I have others emails accounts from the same owner ISP and only one email account is not send and sometimes not receiving. I will wait for others who are using Microsoft Outlook 2007 having the same problem.

Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

I'll only ask one more question to help others diagnose the problem.

Are the different email accounts accessed from different Windows user accounts, or at they all used by your one Windows user?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

They all used by one Windows user.

Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

Hello

Maybe this will help.

http://support.microsoft.com/kb/813514

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

I had already performed these procedures but without success. However, the problem is currently solved already, perhaps due to an update of Norton via Live Ujpdate. Thank you for listening.
Best Regards,
BDisp

Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

Thanks for letting us know things are working again. Even if we are not sure what helped.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

Probably fixed by ISP or Outlook, just my 2 cents or maybe it's 1 cent now....

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Send email error 0x800CCC0F with Outlook 2007

Fixed by Outlook not because there was no update available. By any of the ISP maybe yes because I complained to both. But it is still strange that disabling the virus check in sending emails could send emails perfectly with the ISP that caused problems. But probably the problematic ISP could have corrected something which caused a conflict with Norton's performance. Indeed, so far, everything is normal so I have no idea who the culprit was :)

This thread is closed from further comment. Please visit the forum to start a new thread.