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Kudos0

serial number not associated with this account

Just bought a 2 year multi computer subscription. I have been able to download and install on one computer but when I go to install on another I have to confirm my order and when I do it is saying that the serial number is not associated with this account. This is the only account that is used. Why is this not working????

Replies

Kudos0

Re: serial number not associated with this account

Hi, anthony. Are you downloading from your Norton Account ? You can either do it that way and select the device to download to, or you can go to the Main interface under More Norton, and follow the instructions to download from there.

The one activation key is good for all your devices.

Any problems let us know, or you can contact Norton Support for assistance.  http://norton.com/chat

Windows 10 Home X 64
Kudos0

Re: serial number not associated with this account

Hello anthony

Did you buy your Norton product from a reliable and reputable source?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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