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Serious flaw in cloud backup
This has happened twice since I upgraded to Norton 360 and started using cloud backup.
I create a backup set and I call it "My backup." I run cloud backup for some time, and I have a backup set on the cloud with multiple versions of the files that have changed. That's exactly what I want.
Norton then crashes and says it's going to automatically remove and reinstall itself. OK. Now even if I create a backup set with the same name and settings as before, it's new as far as the cloud is concerned. So I don't have enough space to even run this backup. The only way it will work is to delete the existing backup in the cloud. Support eventually upgraded me to have more space in the cloud, but now I'll have to pay for it. And what happens when it crashes again and I have to create yet another backup set?
Unfortunately, Remove and Reinstall don't give you the options of saving your settings.