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Kudos1 Stats

server error

https://i.gyazo.com/1387cff336351db7bf214448b4b594b9.png

Norton version 22.12.104 OS windows 10 home  i get this error every time i try to sign in to vault or activate subscription cos even tho i have a valid 1 year from now one it shows trial version ,also live update works works with no problem 

NS 22.9.3.13 OS Windows 7 Ultimate Sp1

Replies

Accepted Solution
Kudos1 Stats

Re: server error

Hello rika. On your computer make sure you are logging in under and admin account. Also disable "fast boot", here is how: https://community.norton.com/en/forums/windows-881-or-10-and-fast-start-feature-0

Next, follow these instructions and let us know how things worked out: https://support.norton.com/sp/en/us/home/current/solutions/v113028823_EndUserProfile_en_us

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: server error

The same thing happened on all my PC's after the last update today. The systems range from Windows XP, Windows 7  to Windows 10. As this is not an isolated fault, the problem must be with Norton. Hope this gets fixed asap

Kudos1 Stats

Re: server error

after a few live updates it prompted to install a patch that asked for all programs to be closed ,after that i had no problem as soul said most likely it didn't run update on full restart 

NS 22.9.3.13 OS Windows 7 Ultimate Sp1
Kudos1 Stats

Re: server error

all mine were updated overnight. This was before the last patch was installed. Perhaps it was really a server problem

Kudos1 Stats

Re: server error

Good news rika. Glad you are all squared away. vienna10 are you good to go as well?

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.295 / N360 Deluxe 22.18.0.213 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: server error

All ok now - that's what I wanted to say in my last post

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