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Kudos0

Shopify site not verifying

I am unable to use the two methods of verification to get my site certified as safe by Norton (www.mysilverballoon.com.au)  I have tried putting the metadata in the liquid template as Shopify suggests and also uploading the html file, also in the way that Shopify suggest.  Neither give me access to the home page. Is that the problem?  Can someone look at it for me.  Many thanks..

Replies

Kudos1 Stats

Re: Shopify site not verifying

https://safeweb.norton.com/report/show?url=mysilverballoon.com.au

I found on line 5 <meta name="norton-safeweb-site-verification" content="

We'll try to raise attention to your concern.

Kudos1 Stats

Re: Shopify site not verifying

Hello kegsta

Welcome to the Norton Community Forum

I will be glad to notify the Safe Web for you. Please stay tuned to this thread for a response from the Safe Web Team on Monday night after midnight EDT. Thanks for placing the Meta Tag correctly.

Have a nice night

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Shopify site not verifying

Thank you bjm and floplot.  Hopefully someone will respond :)

Kudos0

Re: Shopify site not verifying

Hello Please give them another night to respond. Thanks
Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Shopify site not verifying

Hi kegsta

Your site 'mysilverballoon.com.au' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=mysilverballoon.com.au

Cops

Kudos1 Stats

Re: Shopify site not verifying

Hello kegsta

Good Luck with your website. It is now evaluated as Green OK.. You see they did respond today, at least it is today on my time EDT. Since your issue is now solved, could you please pick the post which solved the issue for you and mark that thread as the solution.? You can do that by clicking on the Mark As Solution located on the bottom of the post.

Have a Nice Day & Happy Halloween

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Shopify site not verifying

Thank you floplot for following up and speeding up the solution.  Very grateful.  

Kudos0

Re: Shopify site not verifying

Hello You are very welcome. It was my pleasure.. Have a nice day. Thanks
Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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