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Kudos0

The "sign in" button on the top right corner of the "Norton Security" front page is missing

Started from 2 weeks ago, I couldn't log into my vault anymore. The account "sign in" button next to "- x" on top of the right hand corner is missing. The Norton support technician couldn't fix it by remotely control my computer. Clean up and re-install the Norton Security didn't work. The technician said he will have a 2nd level technician to call me to solve this issue. 3 days have passed and I am still waiting...........Please help.  

Replies

Kudos1 Stats

Re: The "sign in" button on the top right corner of the "Norton Security" front page is missing

Hello @Jumbocomp - I'm sorry to hear about your experience. I've sent you a forum Private Mail, which you can access via the Community Inbox link in the header.

Thanks,
Matt

Kudos0

Re: The "sign in" button on the top right corner of the "Norton Security" front page is missing

I have been having this same problem. I am not able open my Vault on the toolbar in Chrome or through the Norton product. I am using Windows 10.

Kudos0

Re: The "sign in" button on the top right corner of the "Norton Security" front page is missing

My sign in to the vault finally worked after a several updates. Keep my finger crossed.

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