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Kudos0

Site Marked As Phishing - Affiliate Redirect link

Hi - We work with affiliates to direct traffic to our site (shopsmarter.com). One of the banner redirect links was marked as phishing and incorrectly labels us as an unsafe site. This is a paid banner, so the unsafe warning is affecting potential customer traffic and our reputation. After submitting a dispute, the site still came back as a phishing threat. Before I submit another dispute, I'd like to understand why it's being flagged this way. If Norton warns that multiple re-submissions will result in delays to resolving unsafe flags, I don't want to jeopardize are ability to get this resolved.Hi - We work with affiliates to direct traffic to our site (shopsmarter.com). One of the banner redirect links was marked as phishing and incorrectly labels us as an unsafe site. This is a paid banner, so the unsafe warning is affecting potential customer traffic and our reputation. After submitting a dispute, the site still came back as a phishing threat. Before I submit another dispute, I'd like to understand why it's being flagged this way. If Norton warns that multiple re-submissions will result in delays to resolving unsafe flags, I don't want to jeopardize our ability to get this resolved.

Replies

Kudos0

Re: Site Marked As Phishing - Affiliate Redirect link

Kudos0

Re: Site Marked As Phishing - Affiliate Redirect link

Hello mmoser

Welcome to the Norton Community Forum

Have you registered your website with Safe Web?

http://safeweb.norton.com/help/site_owners

 
Is your Meta Tag near the top of the Home Page printed in plain font? Have you cleaned up the file that is listed in the Safe Web report that bjm posted above my post? If you have done those things, then I can notify the Safe Web Team to verify and re-evaluate your site manually. They will post back in this thread 

Please let me know the answers to my questions so that I can notify the Safe Web Team.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Site Marked As Phishing - Affiliate Redirect link

I used the HTML method in the root folder of the site rather than the meta tag. I'm not seeing a file listed to be evaluated, so I'm not sure what I need to remove here? There's a link listed that is legitimate and not a phishing link.

Is it that there is mixed content on the page that it redirects to? 

Kudos0

Re: Site Marked As Phishing - Affiliate Redirect link

Hello

I will submit it to Safe Web and ask them to re-evaluate your website.

Please stay tuned to this thread for a response from the Safe Web Team on Tuesday night after midnight EDT. If they can't find your HTML file, then you might have to enter the Meta Tag into the Home Page method.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Site Marked As Phishing - Affiliate Redirect link

Hi mmoser

We have manually analyzed your site 'shopsmarter.com' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=shopsmarter.com

Cops

Kudos0

Re: Site Marked As Phishing - Affiliate Redirect link

Hello mmoser

Good Luck with your website. It's evaluation has been changed to Green OK. Could you please pick out the post which solved the issue for you? Also would you mind filling out the Forum Feedback on the right side of the page? It looks like this.

Have a Good Night and

Thanks.     

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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