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Kudos0

Spearphising for SSN

Once in a while I get the attached popup that leads to a screen that asks for my SSN. I know that Norton would not ask for my SSN.

I run Windows 10. Next time, I'll capture the URLs which appear to come from Symantec

Dave in STL

Replies

Kudos0

Re: Spearphising for SSN

I question the legitimacy of the screen because of the SSN request. A support person told me on the phone the a request for an SSN would not come from Norton, but I see in the FAQs that it might be legitimate.

Thanks

Kudos0

Re: Spearphising for SSN

We have a dedicated support team trained for Norton Identity Protection product, both L1 for transnational and L2 for advanced support. Norton Identity Protection product related Support articles and Hot Topics are available on Support portal : Norton Identity Protection. Customers can reach directly to Norton Identity protection dedicated support team via phone number: 1-866-588-5089.

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