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Kudos0

srshql.com

I have inadvertently download the site "srshql.com" on to my computer.  The site is constantly trying to redirect my computer to other web pages.  My research of this site found this information.  The first item stated "We would like to show you a description here but the site won’t allow us."  The second item is information on the site's traffic.  The last item stated "Srshql.com is the detection of a harmful threat which has attacked thousands of PC's across the globe.  Basically its intrusion is unaware by users and gets installed mostly through malicious websites, freeware downloads, spam emails, p2p files and infected storage devices.  Once entered, it starts to perform stream of mischievous activities thereby harassing the users greatly.  This infection is cleverly crafted by remote criminals so can easily bypass pre-installed security programs. Even it manages to auto-run every now and then with the booting of OS and thus can stay for longer period. By that time Srshql.com modifies all crucial settings of computer making it unusable thus rendering in its complete crash."

The control panel uninstall feature does not show any programs with this name nor any programs added around the date when this program began trying to redirect my computer.  I have run Norton 360 twice, but Norton does not recognize this threat.  How can I delete this threat?

Replies

Kudos0

Re: srshql.com

Time to visit one of the free Malware Removal Forums recommended by the Community
https://community.norton.com/forums/malware-removal-forum-recommendations

Please be aware that removing Malware is a potentially hazardous undertaking.  
The trained experts at the free Malware Removal Forums will try their best to clean your system and minimize the risk. 
Resist self fixes and using your computer as normal until your system is declared clean.   Please register and start a Thread at one of the recommended Malware Removal Forums
Unfortunately, some of the description you found is to get you to download faux removal tools.  Reputable information on Malware remediation is best left to the trained experts at recommended Malware Removal Forums. 
https://support.mozilla.org/en-US/questions/1021930  you may be able to DIY but, the Community usually limits recommending Tools to full scans with your Norton product and on-demand second opinion scans with MalwareBytes' Anti-Malware Free

Kudos0

Re: srshql.com

I would suggest you sign up at one of the free Malware Removal sites below. Do not try to do anything on your own as it could make things harder for the Malware Removal expert at that site to help you. Choose one and stay there until your system is clean.

http://www.bleepingcomputer.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/

Edit  bjm_ was faster...again.
 

Things happen. Export/Backup your Norton Password Manager data.

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