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Kudos0

Standalone ID Safe/Toolbar

I use Comcast Norton. It seems to be sufficiently different from normal Norton that is is more difficult to get updated, or maybe the number of customers or amount of money Norton makes relegates us to a secondary update priority. Or maybe it's Comcast policies that causes it.

I wonder if it is possible to allow us to use the standalone ID Safe? It seems to have a useful built-in password generator and might not be as hard to keep current with Firefox as the Comcast version seems to be. Remove the item from the Comcast version and let the user download the free standalone version?

Or of I disable the Comcast Norton ID Safe, could I then download and use the standalone version?

I tried most of the other free password managers during this wait for ID Safe to work with FF 31 and they all have some quirk that makes them harder to use.

Thanks.

Replies

Kudos0

Re: Standalone ID Safe/Toolbar

I use Comcast Norton. It seems to be sufficiently different from normal Norton that is is more difficult to get updated, or maybe the number of customers or amount of money Norton makes relegates us to a secondary update priority. Or maybe it's Comcast policies that causes it.

I wonder if it is possible to allow us to use the standalone ID Safe? It seems to have a useful built-in password generator and might not be as hard to keep current with Firefox as the Comcast version seems to be. Remove the item from the Comcast version and let the user download the free standalone version?

Or of I disable the Comcast Norton ID Safe, could I then download and use the standalone version?

I tried most of the other free password managers during this wait for ID Safe to work with FF 31 and they all have some quirk that makes them harder to use.

Thanks.

Kudos0

Re: Standalone ID Safe/Toolbar

Hi Puzzledllook,

As long as the NSS is installed (regardless of what is disabled) the Stand Alone Version of ID Safe will not install.  The Stand Alone install will detect the NSS install and not permit the installation as shown below:

FWIW, the Password Generator can be used with NSS - I have created a desktop shortcut that I use for the Password Generator.  I built a shortcut using https://identitysafe.norton.com/password-generator/   You may desire to try that.

Also the update for FF 31 and version 21.5.0.19 have been released fro NSS:

http://forums.comcast.com/t5/Security-and-Anti-Virus/Update-to-NSS-version-21-5-0-19-which-makes-NSS-compatible-with/m-p/2265791#U2265791

Kudos0

Re: Standalone ID Safe/Toolbar


yank wrote:

Hi Puzzledllook,

As long as the NSS is installed (regardless of what is disabled) the Stand Alone Version of ID Safe will not install.  The Stand Alone install will detect the NSS install and not permit the installation as shown below:



I was afraid of that. I have updated to 21.5.0.19 and FF 31, so I am fine now. I was hoping that the standalonw version would be more immune to the frequent chnages in Firefox that require frequent updates from Norton.

BTW, that link to the password generator didn;t work for me, but I found it. Thanks.

Kudos0

Re: Standalone ID Safe/Toolbar

Kudos0

Re: Standalone ID Safe/Toolbar

Yes. The links appear to be the same, but the first one doesn't work. Strange.

Thanks.

Kudos0

Re: Standalone ID Safe/Toolbar

Exactly what I was wondering????
Kudos1 Stats

Re: Standalone ID Safe/Toolbar

The first hyperlink Yank posted has some trailing special characters after the last visible "/".  The second link he posted does not.  You can reveal the special characters in the first hyperlink using either Chrome or FireFox, by right-clicking the link and copying it to the Windows Clipboard.  Then open the Windows Notepad and use Ctrl-V to paste the hyperlink character string into the Notepad window. You'll see the added special characters (%C2%A0%C2%A0) appended to hyperlink character string. BTW, If you try this same copy process with IE you won't see the reveal, just what seems to be extra spaces at the end of the string.

My experience of how this situation occurs is that it's usually caused by using some sort of "enhanced editor" (i.e. MS Word, etc.) to create the message text then pasting it into the board's web-based message editor.  The same sort of thing can also cause some "interesting results" when using such an editor to create system script and batch files...

Kind regards,

John

Kudos0

Re: Standalone ID Safe/Toolbar

Thanks John - I did notice the extra spaces after looking at it closer.

I neglected to test the link (as I almost always do) prior to hitting the Post!
Kudos0

Re: Standalone ID Safe/Toolbar

No worries Yank - Been there myself a time or two, ergo my reference to "interesting" behaving scripts and batches... 

Kudos0

Re: Standalone ID Safe/Toolbar

Let me get this straight. You can not install the standalone ID safe with the Comcast NSS already installed. But, should you be able to install and set up the standalone ID Safe with connection to your online data and then install Comcast NSS. I have tried this and it seems to work with IE but not with Chrome. Why?

Why is the Comcast version not able to connect with the online data?

Kudos0

Re: Standalone ID Safe/Toolbar

Basically,the Comcast Version of Norton Security Suite uses only a Local Vault and can not support an Online Vault because Online Vaults are tied to Norton Accounts - which Comcast's version does not have nor maintain.  The "license" for NSS is held and controlled by Comcast.  This is also one reason Comcast's version does not have the ability to store backup in the cloud.  The Local Vault data is not tied to a Norton Account, but rather tied to a Windows User account.  Thus the difference in capability.

If you try to install the Stand Alone version of ID Safe, it will not permit the install because it will detect NSS already being installed.  I have played with this many times in the past and have never been able to get the Stand Alone Product to install while NSS is installed.

I have been able to Export my Online Vault data from my Online Vault installed on another system running NIS, and Imported that data into my NSS Local Vault in order to have the same info on both systems, but they are not synced, so any changes made in either Vault must be "Exported/Imported" into the other to keep them identical.

You stated:  "But, should you be able to install and set up the standalone ID Safe with connection to your online data and then install Comcast NSS. I have tried this and it seems to work with IE but not with Chrome. Why?

Interesting concept - one which I have never tried, but as a non Chrome user, I've no idea why it will not work in Chrome and seems to in IE.  I do not have a test system at the moment that I can try this on, but perhaps other users may be willing to give this a try.

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