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Kudos0

Standing request NPE

I have two systems have the same problem. Systems: W.8.1.u.1x64, NS 22.1.0.9. The problem was repeated a month ago. I reinstalled antivirus products. To this day, it was all excellent. 

What happens?

Repeatedly prompted to use Norton Power Eraser. You know that in the new series had such a function. It is a part of the Anti - Bot antivirus technologies. Once fixed suspicious traffic via firewall, antivirus requests run the utility to search for threats. See screenshot notice.

I can press any button of the alert. But he always comes back. Even after a reboot. I will reinstall the products. However, I can get some technical data from my computer?

Replies

Kudos0

Re: Standing request NPE

Hello

As mentioned in your other thread, you need to bring your computers to one of the free malware removal sites to work with them to get your computers cleaned up. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Standing request NPE

This procedure is obligatory? I do not have and can not be, any scanner in the world do not find anywhere else

Kudos0

Re: Standing request NPE

Hello Corvus

You don't have to do it, but if you do go to one of those sites and you do what the person tells you to do and post the scans that he wants you to do. Don't try to fix it yourself. If they don't find any malware, then you can have peace of mind that your computer is clean at that time. People go to these sites just to make sure they don't have malware. If you do have any malware, they will tell you how to clean it up. You work with 1 person who is trained to do malware removal. If your computer is clean, then no harm done either. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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