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Kudos0

starting norton identity safe

I have identity safe installed on my windows 7 pc.  I have a norton account and a indentity safe vault password.  I want to start using identity safe.  I want very clear step by step instructions on how to set up passwords for 2 credit cards, and 2 web sites.  After I can do that, I will then do the rest.

where can I get baby step directions?

cliff spitser

Replies

Kudos0

Re: starting norton identity safe

Hi cspitser,

See if the following helps answer your questions:

https://support.norton.com/sp/en/us/norton-security-with-backup/22.11.0....?

Kudos0

Re: starting norton identity safe

I cannot see your link.  I get a server error when i click it.

Kudos0

Re: starting norton identity safe

Please give it some time - it appears that Norton Support where the link is to is having problems at this time:P

https://status.norton.com/

Continue to try the link later.

Kudos1 Stats

Re: starting norton identity safe

Hello

The link is working now. Please also check out the Related Solutions on the bottom of yank's link to the KB article.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: starting norton identity safe

Well, I couldn’t understand the link so I called for phone support.  After 1 ½ hours on the phone, and rebooting my pc 3 times, and after doing e live updates to Norton 360, and after going to the second help person, I still cannot use this software with any ease at all.  I will not use it.  It is a piece of junk.  This is the first norton product that I have ever used which simply doesn’t work.

I will  look around for another product

Kudos0

Re: starting norton identity safe

a total piece of junk

Kudos0

Re: starting norton identity safe

Hello cspitser

How did you connect to Customer Support? If you did a search in a search engine such as Google, you might have found other companies which say they are Norton Support, but aren't. Here is a link to the Official Customer Support.

www.norton.com/contactcs

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: starting norton identity safe

I called 800-745-6034.  Both  agents I worked with were trying to help but the software is so bad that they could not make it work.  That was after about 1 1/2 hours.  I have uninstalled identity safe.

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