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Kudos0

Still can't get Identity Safe toolbar in chrome Version 56.0.2924.87

Ever since I started using this product years ago, it is not reliable. I finally got in back in chrome yesterday and it is gone again. Can someone please help?! I am so sick of this... no access to my passwords unless I cut and paste!?! So frustrating - over and over again. No toolbar. No auto-fill

Norton Safe Search Extension - Installed

Norton Home Page Extension - Installed

Norton Security Toolbar - Installed

Norton Identity Safe - Installed

All of the extensions are enabled in Chrome

The only thing I have noticed is that the Norton Identity Safe Icon is grayed out - not color like Norton Safe Search and Norton Home Page for Chrome. If I cilick on it, it takes me to https://chrome.google.com/webstore/detail/norton-identity-safe/iikflkcan...   - where it tells me it has already been added to Chrome

Replies

Kudos0

Re: Still can't get Identity Safe toolbar in chrome Version 56.0.2924.87

The ID Safe icon is not greyed out, it is just grey. 

If you click on the black Norton icon beside the grey ID Safe icon, it should bring back the Norton Toolbar.

Things happen. Export/Backup your Norton Password Manager data.

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