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Kudos1 Stats

Still have Gray Question mark after site was verified

Hi,  Why does my site federaljobsapplicationadvice.com still have a gray question mark after it. I verified it about a month ago.

Replies

Kudos0

Re: Still have Gray Question mark after site was verified

Hello MrKram

Welcome to the Norton Community Forum

I will ask the Safe Web Team to evaluate your website.

Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight EST.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Still have Gray Question mark after site was verified

Hi MrKram

We are not able to locate the safeweb metatag in your home page 'http://federaljobsapplicationadvice.com'. Kindly request you to upload it as instructed in http://safeweb.norton.com/help/site_owners so that we can manually verify your site.

Cops

Kudos1 Stats

Re: Still have Gray Question mark after site was verified

Well, here is the thing.  I did not use Method #1 (Meta Tag) I used method #2 (HTML).  That HTML file was uploaded into my website root directory on Nov 10, 2017.  See screenshot.  Hey, I am certainly not at all well versed in this so if I made a mistake just let me know what that mistake is.  That being said, I believe I followed the instructions for Method #2 very carefully.  Also, my webhost looked at the norton file that I loaded into  my website root directory and my host said the uploaded norton file seemed to look fine to them and that they don't understand what the problem is.   I called Norton about 2 weeks ago and spoke with a representative who said that they were escalating this to an upper level Norton Tech rep who would call me in no longer than 5 business days to work with me to get this fixed.  It has been 10 business days and I have never received any call from the Norton Upper level tech support.  Please assist.

Kudos0

Re: Still have Gray Question mark after site was verified

Hello MrKram

I will notify the Safe Web Team that you have uploaded the HTML file and have them look at your attachment.

Please stay tuned for a response from the Safe Web Team on Tuesday night after midnight EST.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos0

Re: Still have Gray Question mark after site was verified

Hi MrKram

We have manually verified ownership of your website 'federaljobsapplicationadvice.com' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=federaljobsapplicationadvice.com

Cops

Kudos0

Re: Still have Gray Question mark after site was verified

Hello MrKram

Good Luck with your website.. It is now evaluated as Green OK.

Since your issue is solved now, could you  please pick out the post which solved your issue and mark that post as the solution by clicking on Mark As Solution located on the bottom of each post.?

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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