Just installed Norton Security and I'm still seeing a virus. Tried to call Norton but they want to log into
my computer and so I'm sure it's not Norton......
If you want to contact the official Norton Support use this link. http://www.norton.com/chat
I suggest instead to contact one of the free malware removal forums where you will have a trained and qualified malware removalist work one on one with you to ensure your machine is clean.
Still have virus after buying and running Norton Security...
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Please visit one of the malware removal sites Krusty13 suggested in his post.
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It's not a good security idea to use your email address as your log in ID on public forums since it can be harvested for spam purposes ....
I'll ask a moderator if it can be changed to just the first part to protect you.
Thanks! I've changed my log in
Great -- Tinkers to Evers to ..... not Chance I hope <g>
It is also not a good idea to install a security product on an already infected system. You need to have the system cleaned first so the malware cannot still be hiding somewhere on your system.
i haved ( before , past ( i using google translate sorry :D ) ) this problem
and i did these actions : http:// www . dnsunlocker . com/uninstall/
i hope it was helpful :)
It is best to follow the instructions from one of the sites listed in Krusty13's post.
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