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Still missing Identity Vault contents
Well , it is just getting worse - now I can sign in to Identity Vault, BUT it is empty. Will there be any process to restore the vault contents? I have a good portion backed up, but there are some important ones that I did not get to before this started cascading on me. Originally
Yes, I too believe in backups, but I thought it would be safe for a day or two - and, the online support page says:How do I back up the Identity Safe data?
Your Identity Safe vault data is stored online, and you do not need to backup it. You can access the Identity Safe online vault from any computer with Norton Internet Security or Norton 360 installed. The Norton Identity Safe Web portal lets you conveniently access your Identity Safe online vault from any browser-capable device.
Guess not, so far. I did try an online support chat, but after waiting for an hour and a half, I got a response and got dropped while I was in the other room.
All I need to know is if I can get the data restored or am I (And a lot of others, apparently) SOL?
Thanks for any info/help available