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Kudos0

Taken 8 days subscription from me.

Once again I renewed norton via cd key bought from amazon, before inserting new cd key I had 9 days left. After renewal I have 366 days left. I want my subscription time back or I want a refund. Stop stealing my subscription time from me!

Replies

Kudos1 Stats

Re: Taken 8 days subscription from me.

If you are renewing with a new purchase from a third party, you need to wait until you only have one day remaining, or you will lose any remaining time from your old subscription.

You can contact Norton Support and ask them to add the remaining time to your new subscription.   www.norton.com/contactcs

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Taken 8 days subscription from me.

Any time you use a new product key, you are entering a new subscription, not renewing an existing one.  As peterweb said, you should either wait until the old subscription is set to expire, or contact Norton Support to add the remaining days of the old subscription to the new one.

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