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Kudos0

Test case for next beta - non-existent threat issue when previously ignored

Got a notice about a threat, closed the notice and answered yes to do I really want to do that.  Later, removed the entire folder shown below.  Just today, I get prompted for the threat again - when the file no longer physically exists.

Replies

Kudos0

Re: Test case for next beta - non-existent threat issue when previously ignored

Was the original download saved to the w:\drivec\downloads, or is this a backup or mirror of some kind?

Did you download the file again, or did the program try to update itself?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Test case for next beta - non-existent threat issue when previously ignored

Hello

It is a cautionary warning and is just informing you that the PUA was removed. It's a log entry and most of them should be ignored.. My opinion ....

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Test case for next beta - non-existent threat issue when previously ignored

Look in the history under "unresolved risks".  If it is listed there delete the entry since you manually fixed it.

Dave. 

Kudos0

Re: Test case for next beta - non-existent threat issue when previously ignored

The file shown was a copy of a drive folder from another system. 

I included the screen shots so I could re-create the issue later.  The actual scenario was that I had deleted the entire w:\drivec folder a couple of days ago.  Prior to that, I had gotten the caution about the file and just selected to ignore it.  When asked if I was sure I wanted to leave this threat alone I confirmed yes.  Had done this before on another system.  It will eventually come back and caution again - which it did.  But this time I knew I had deleted the folder so I went back to be sure the folder had not returned some how.  The w:\drivec folder did not exist.  So, I told NS to "fix" it.  Apparently that's when it went to look for the file that was apparently in its internal "to-do" list and found it no longer existed - and reported what you see above, threat removed. 

So if you manually remove a threat, NS doesn't seem to know that.  At least if you initially choose to ignore the threat by not selecting any action - Fix/whatever.  It seems to go on a "to-do" list.  Undoubtedly a test case they don't already have - not surprisingly as it's an abnormal scenario. 

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