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'There is a backup problem. Make sure the destination drive or device is connected then try again' when trying to backup to Secure Online Storage
Problem: Error when trying to backup to Norton Secure Online Storage. The error is 'There is a backup problem. Make sure the destination drive or device is connected then try again'. This error message shows up almost immediately after starting the backup process. The size of the backup is about 775MB (I have plenty of online storage space) and I am able to successfully backup other even larger Backup Sets to Online Storage before and after trying to backup this one particular Backup Set. I have deleted the Backup Set in question from Online Storage and deleted and recreated the Backup Set in N360 but still get the error.
Obviously the 'destination drive' (Norton Secure Online Storage) is connected since I can backup other Backup Sets without issue and since I have plenty of storage space left that can't be the issue either.