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Kudos0

For those with short memories

"Norton Toolbar not compatible with FF 4.0.1"

https://community.norton.com/en/forums/norton-toolbar-not-compatible-ff-...

This one only took about two weeks BUT WHAT IS ASTOUNDING IS THAT A NIS USER DISCOVERED A FIX LONG BEFORE NORTON

The following is a post in the above thread:

"So let me see if I have this straight:

A major international corporation with annual revenues of $3.5 billion USD and 6,500 employees gets caught with its pants down when the developer of a program used by millions of its customers publishes an update that breaks a temporary fix to its top dog security product that had to be hot fixed the first time this mega company got caught with its pants down for a simialr reason.

Meanwhile, while its customers are kept in the dark, a sole, independent, heroic customer of the mega company single-handedly DISCOVERS through his own initiative what appears to be a simple fix for this latest problem and that is ADDING A SINGLE DIGIT TO A LINE IN THE MEGA COMPANY'S PROGRAM.

And those customers unfamiliar or uncomfortable with the process of adding a single digit to the program and having been warned by a respected member of the Norton Community about the potential risk of executing this change in the program through self-help sit and scratch their heads wondering and waiting for one or more of the mega company's 6.500 employees to figure out a quality-controlled method of adding a single digit in its own program. All the while, having to forego the increased protection from critiical security and other bugs in the third-party program fixed by its update they can't use without compromising the functionality of the security program they have liscened from the mega corporation that apparently has gotten into the habit of getting caught with its pants down..

http://community.norton.com/en/comment/2953413#comment-2953413

"Fool me once shame on you, Fool me twice, shame on me."

Replies

Kudos1 Stats

Re: For those with short memories

That was a very well known workaround for any extension that was not compatible following a Firefox update.  It didn't actually make an extension compatible, it just told Firefox that it was, and in many cases this worked as long as there had been no major changes in how the extension and browser interacted.  Of course, making sure an extension was truly compatible with any new version of Firefox required a developer to do more than simply change the maxVersion number.

https://developer.mozilla.org/en-US/docs/Extension_Versioning,_Update_an...

Those with short memories may forget that Firefox 4 was a major version change and many extensions were not immediately "officially" compatible with the new releases that began five years ago.  Once the dust settled, Norton was able to consistently provide compatibility updates to its Toolbar in advance of new Firefox releases, at least until Mozilla stopped supporting binary extensions.

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