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Kudos2 Stats

Tired of your Pop ups.

I pay good money for your Product. I will drop you if you don't stop sending pop ups about user security and other pop ups. If I wanted to use your password security I would have signed up for it. I don't want it and there is no way to shut off the pop up. If I wanted to buy any of your other products I would have. Seriously, if you don't shut them off I am dropping your product.

Labels: Popup

Replies

Kudos0

Re: Tired of your Pop ups.

Tired of the pop-ups as well. Even after I say "No Thanks" the same pop-up will occur again. I use multiple devices with my account and I see the same ads over and over. Your protection software is becoming what I used to consider malware. Also, buying a Life-Lock subscription is indirectly paying Equifax for being inept. Life-Lock uses Equifax to monitor your credit. Why would I give Equifax my money? If there is a way to toggle off the pop-ups tell me, and if there is a way it should be opt-in, not opt-out. 

Kudos1 Stats

Re: Tired of your Pop ups.

Do you have Special Offer Notification turned OFF?

Jim

Kudos0

Re: Tired of your Pop ups.

I hate to say this, but turning "Special Offer Notifications" off has NO effect. The notification comes through anyway. In another forum thread, https://community.norton.com/en/forums/disable-pop-tray-marketing-notifi... there is a Symantec employee who has been made aware of the LifeLock popups and their lack of an "opt out" choice. But the last that was heard from him on that particular thread was in July, and it's now November, yet nothing has been done. I have already addressed this directly with Customer Service, and they say they are aware of the problem and the irreparable harm it is doing for their reputation. In the meantime, I intend to continue to hound them until my subscription expires, at which time, if the situation hasn't been addressed to my satisfaction, I will be going elsewhere. I do not pay this kind of money to be harassed on a 3-5 times daily basis.

Kudos0

Re: Tired of your Pop ups.

I have Norton INTERNET security and Identity Safe.  That is all I want.  I keep getting bombarded with these stupid ads for Life Lock.  It's like Norton is trying to nickel and dime me to death withal their other products.  I recently signed up with ID Shield which is a better product than Life Lock.  So leave me alone with al your ads.  I did not sign up for your ads.  your suppose to be protecting me.

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