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Kudos0

TomTom 600 set up for norton

any help would be great.

Hi Guys-n-Gals,

I have a TomTom 6000 that runs on tomtom's "MyDrive" I seem to be having trouble in connecting my device and getting Norton to allow it permission to download.

any help would be great.

Many Thanks 

Will Stewart

Replies

Kudos0

Re: TomTom 600 set up for norton

Hi WilliamStewart,

I am not familiar with Tom Tom (I have a Garmin), so the functionality/terminology is different.  I did find the following links which may help you get through this, although thee is nothing specific about Norton and avoiding a block.  Perhaps the latest MY DRIVE version may be more compatible with the current Norton?

https://en.discussions.tomtom.com/go-and-start-40-50-60-series-go-400-500-600-5000-6000-mydrive-176/faq-mydrive-connect-troubleshooting-tips-602140

http://uk.support.tomtom.com/app/release_notes/type/mydrive/locale/en_EE

https://www.tomtom.com/en_gb/mydrive/

http://uk.support.tomtom.com/app/answers/detail/a_id/19190/~/my-device-is-connected-to-the-computer,-but-nothing-happens.

Sorry I am not much help - hopefully someone more familiar with Tom Tom/firewall rules will come along. 

Kudos0

Re: TomTom 600 set up for norton

I have not seen any issues with my Tom Tom software accessing the updates.

Are you seeing a message from Norton saying it is blocking something? Can you post a screenshot of the message?

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Things happen. Export/Backup your Norton Password Manager data.

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