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Kudos0

Toolbar Rating Is Incorrect

Hello.

When Norton Toolbar users visit my newest site the Toolbar says the page is suspect. When you click on the toolbar to see report it says it's safe. I followed the steps to verify my site and that didn't work. I followed the steps to dispute but I haven't heard back in some time now. I've had this problem it the past with a previous site and it did get resolved finally. I'm leaving the link to the thread of my previous site issue below since it's exactly the same issue. If you read through that thread you'll see that when it was all said and done it turned out to be easily fixed so I hope this is as well. Please note that the comment on the thread this URL links to is the comment that started the issue on the road to being solved. Thank you for your help.

https://community.norton.com/en/comment/5449353#comment-5449353

My site - http:// themoneybackguarantee.com

http://themoneybackguarantee.com/fantasy-sports-offer

Replies

Kudos0

Re: Toolbar Rating Is Incorrect

Kudos0

Re: Toolbar Rating Is Incorrect

Hello 177FIRCI_I5

I will notify the Safe Web Team that you are having a problem getting your site tested. Please allow them a few days to get back to you since this is the weekend. Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Toolbar Rating Is Incorrect

Hi 177FIRCI_I5,

We have manually verified ownership of your website 'themoneybackguarantee.com' and it is currently rated green in safeweb.norton.com.

http://safeweb.norton.com/report/show?url=themoneybackguarantee.com

Cops

Kudos0

Re: Toolbar Rating Is Incorrect

Hello and thank you for your help. I do see that my rating is green on Norton its self, however my problem is with the toolbar. It still labels my site suspect with an orange indicator. I closed out my browsers and re-tried and I tried multiple browsers as well. Do you see a green indicator for my site on your end? Please advise.

http://themoneybackguarantee.com/fantasy-sports-offer
Kudos0

Re: Toolbar Rating Is Incorrect

Hello

I do see a scam warning. Do you have something like a form asking for visitor's to fill out with their name and address? I will check though how you can clean up that scam warning.  Wait and see what Cops has to say about this. Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Toolbar Rating Is Incorrect

Please take a look at the post I put in the first comment of this thread. This is exactly the same thing. I'm not asking for an address on any page, only name and email for opt-in. But as you can read on the thread with my previous site that shouldn't incur a scam warning or suspect orange indicator from the toolbar. I posted it in my first comment but I think it's important enough to post here as well. Please read the thread below. I'm linking to a specific comment within that thread because it's the comment that started the correction of the actual issue. The toolbar. Thank you for your help.

https://community.norton.com/en/comment/5449353#comment-5449353

http://themoneybackguarantee.com/fantasy-sports-offer
Kudos0

Re: Toolbar Rating Is Incorrect

Hello

I have notified Cops about the problem. He will be online tonight due to difference in time zones. He will be able to resolve any problems I am sure or else tell you what you might have to do.. Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Toolbar Rating Is Incorrect

Well it's been a few days now so I'm just checking to see if anybody can help me on this. Please advise.

http://themoneybackguarantee.com/fantasy-sports-offer
Kudos0

Re: Toolbar Rating Is Incorrect

Please give us some time, we will get back to you ASAP.

Cops

Kudos0

Re: Toolbar Rating Is Incorrect

It may be solved, I'll keep you posted.

http://themoneybackguarantee.com/fantasy-sports-offer

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