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Kudos0

Two Failed NS Install Attempts Today

Tried Twice to install NS.

Used Proper Removal Tools for NS and all previous avs.

NS failed to process the initial update. Big Red Error Banner.

Both installs were from a NS Installer I downloaded from my account today.

I have seen this error one time before.

Don't really care. I will after the new toolbar is released.

Quite disappointed with Norton's not having started work on the FF 41 Toolbar earlier. They had months of advanced notice of the change.

I have wasted more time installing, uninstalling, repairing damage from other Security Suites that, unlike NS, caused serious issues.

I have never seen a year like this when so many Security Suites are causing failures on my PC, and others PCs as well. I didn't ask for a Windows 10. I assume that's whats causing all the problems with Security publishers having to tweak their programs for W 10. I'm sticking with W 8.1, after Windows 10 Upgrade first day of release totally borked one of my PCs.

So I'm back to my 6 month free license of Bitdefender IS 2016, which I know I will have to uninstall within days because of serious disruptive issues issue. I have already installed it and reinstalled it several times. KIS 2016 was the biggest disaster that only System Restore was able to repair. Uninstalled Panda IS 2016 after reading that, although it's a great A/V and malicious download blocker, it's firewall is like toilet paper.

Norton does it right but got caught flat footed on FF 41.

I am devoted FF user.

Replies

Kudos0

Re: Two Failed NS Install Attempts Today

Hi, hok. Have you tried installing from a link like this ?  http://www.norton.com/latestns

Windows 10 Home X 64
Kudos0

Re: Two Failed NS Install Attempts Today

Hi hok,

Frequent installation and removal of 3 different security suites using their removal tools may have caused chaos on your system. These removal tools can delete data and even corrupt your registry.

You engage in this time-consuming chaos primarily because you are obsessed with Firefox. I understand your concern over security. However, Firefox has actually become a children’s game. They plague users with so numerous versions that no security suite can adequately keep up with their changes. They have released version 41 and are already beta testing version 42. This is a children's playground that does not support any serious computing. If you keep Internet Explorer 11 up to date, it is actually more secure than its reputation. Could you imagine to disengage yourself from this security constraint?

Cheer up !

Kudos0

Re: Two Failed NS Install Attempts Today

hok:

Quite disappointed with Norton's not having started work on the FF 41 Toolbar earlier. They had months of advanced notice of the change.

I am devoted FF user.

You're right https://blog.mozilla.org/addons/2015/05/04/dropping-support-for-binary-c... Mozilla announced in May they were planning to end support for Binary XPCOM. So Symantec had four months to prepare.

So am I, guess which browser I'm using?

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Two Failed NS Install Attempts Today

Hello

Let me see how I can type this without everyone jumping on me...There are 2 companies that have announced plans. Company A announces in a Blog that they are going to change something around August. Company B has had a huge project in development for a very long time, like at least for over a year. Company B didn't have a set time to release the product or the code at first. It was announced that this huge project would be given out in a different manner, but didn't have a release time. They hinted though, it would probably be released in time for Christmas shopping. Most companies are interested in both Company A and Company B. Most security companies are deal with both Company A and Company B.

Let's remember that Company A makes changes approx. every 6 weeks and these security companies have to keep up with Company A.  Security companies have probably been thinking about how to implement the changes that should be ready for around Aug. or Sept.

At the same time, word leaks out that Company B is going to start releasing their huge new project in bits and pieces starting in July some time. Company B's plan is much larger in scope than Company A's. That means these security companies have to hurry up and make all versions of their products and all parts of their products will work with Company B's bits and pieces. Remember now new code is being given to the security companies all the time and since the program is still in Beta, the new program is still changing also. Even Company A's old products have to work with Company B's programs also, but since they just came out with a program which was being developed when it was first announced in May. The total new code most likely wasn't all available in May when the Announcement was first made in a Blog.

So what happens now, Company B is starting to give out code and security companies are working as fast as they could to test everything out with a program that is going to come out at least 3 months before they thought it would. Company A is also giving out code for their new version again, but this time, it involves a much larger change than usual. Company A;s products have been causing issues for a while, so security program decides to improve their part of the program which involves Company A's programs. To solve the issues it was decided that part of the security program that involves Company A would have to be completely redone at the same  time as getting ready for the huge project from Company B which is still an ongoing project and will be for about a year.

Now some of the users of the security programs are angry at the security companies because Company A's new version had to be worked on quickly to get it done and as a result, the security companies are all having issues with Company A to some extent. One security company decided to do the job correctly, so as a result, it's behind schedule in getting that done because Company B's huge ongoing project came out much earlier than it was supposed to be.  Some users forget about Company B's project because they not interested in that project and are using it at the current time.. They may start using it within the next 9 months.

Sorry for the long post. I hope it was some help to see both sides and the effects it has had on security programs. I suppose this will be torn apart by everyone, but I do hope it won't be.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Two Failed NS Install Attempts Today

@flo I think it would've been easier just saying Company B is Microsoft Edge and Company A is Mozilla Firefox.

By the way maybe you didn't see this part on the blog;

Extension authors that need to use native binaries are encouraged to do
so using the addon SDK “system/child_process” pipe mechanism:
https://developer.mozilla.org/en-US/Add-ons/SDK/Low-Level_APIs/system_child_process

If this is not sufficient, JS-ctypes may be an alternative mechanism to
use shared libraries, but this API is much more fragile and it’s easy to
write unsafe code.

So Symantec couldn't temporarily use one of the two alternatives to Binary XPCOM. Knowing it's going to take awhile to complete their "big project".

In this announcement by mohan_g "We have a project underway to redesign the Norton Toolbar extension for Firefox." It doesn't mention Microsoft Edge at all.

Hopefully I didn't tear it apart too much.

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Two Failed NS Install Attempts Today

floplot:

Hello

Let me see how I can type this without everyone jumping on me...There are 2 companies that have announced plans. Company A announces in a Blog that they are going to change something around August. Company B has had a huge project in development for a very long time, like at least for over a year. Company B didn't have a set time to release the product or the code at first. It was announced that this huge project would be given out in a different manner, but didn't have a release time. They hinted though, it would probably be released in time for Christmas shopping. Most companies are interested in both Company A and Company B. Most security companies are deal with both Company A and Company B.

Let's remember that Company A makes changes approx. every 6 weeks and these security companies have to keep up with Company A.  Security companies have probably been thinking about how to implement the changes that should be ready for around Aug. or Sept.

At the same time, word leaks out that Company B is going to start releasing their huge new project in bits and pieces starting in July some time. Company B's plan is much larger in scope than Company A's. That means these security companies have to hurry up and make all versions of their products and all parts of their products will work with Company B's bits and pieces. Remember now new code is being given to the security companies all the time and since the program is still in Beta, the new program is still changing also. Even Company A's old products have to work with Company B's programs also, but since they just came out with a program which was being developed when it was first announced in May. The total new code most likely wasn't all available in May when the Announcement was first made in a Blog.

So what happens now, Company B is starting to give out code and security companies are working as fast as they could to test everything out with a program that is going to come out at least 3 months before they thought it would. Company A is also giving out code for their new version again, but this time, it involves a much larger change than usual. Company A;s products have been causing issues for a while, so security program decides to improve their part of the program which involves Company A's programs. To solve the issues it was decided that part of the security program that involves Company A would have to be completely redone at the same  time as getting ready for the huge project from Company B which is still an ongoing project and will be for about a year.

Now some of the users of the security programs are angry at the security companies because Company A's new version had to be worked on quickly to get it done and as a result, the security companies are all having issues with Company A to some extent. One security company decided to do the job correctly, so as a result, it's behind schedule in getting that done because Company B's huge ongoing project came out much earlier than it was supposed to be.  Some users forget about Company B's project because they not interested in that project and are using it at the current time.. They may start using it within the next 9 months.

Sorry for the long post. I hope it was some help to see both sides and the effects it has had on security programs. I suppose this will be torn apart by everyone, but I do hope it won't be.

Thanks.

I said I was disappointed, not angry, with Norton as they had a very long advanced notice of the upcoming fundamental change in FF 41 for several months. Generally, Norton has been very good in keeping up with FF's torrid pace of updates. But in this instance Norton's delay approaches being shameful. Maybe if the Symantec Suits were more focused on their products, than on corporate reorganization and the disruptive effects it can have on their core business, the delay would not be so absurd.

If I am mad at any company it's Mozilla. Yeah, I use FireFox because it's good and I enjoy using it and have always used it.  I like it because of the availability of a host of extremely useful extensions that are not available for other browsers. I could never understand why anyone would prefer IE over FF. IMHO respecting the browsing experience IE, nor any other browser comes close.  But I think the constant rapid fire of FF Updates has been ridiculous, particularly since they often require security publishers to make changes in their products. The only other Company  that I am familiar with who is constantly is issuing frequent updates is Microsoft, but as far as I know these updates rarely require a fundamental change in security products. And FWIW: Although I understand it's what's "under the hood" that counts, using Edge sucks IMHO as well as that stoopid W 10 "helper/assistant" program that is more of an annoyance than a helper.

But then again, on this one Mozilla gave the security publishers an unusually long heads-up. So Symantec decided to make second class citizens out of 13% of it's users who use FireFox. That does not make me feel good about the company because it says they don't care much about me. I will probably reinstall NS when Symantec dedicates sufficient resources to the project to develop and test the FF 41 Toolbar.

Short-term profits that boost stock price and Executive Compensation via Stock Options and other incentive compensation methods in today's Corporate culture dominate the long term prospects. Symantec is no different than most any other NYSE traded Company. Symantec could have staffed up to fulfill its obligations to Windows 10/Edge users and FireFox 41 users. But that would have effected Symantec's short-term bottom line and the compensation of it's top executives. In the long run, the possibility of losing 13% of it's consumer customers would hurt Symantec's profits, but no one cares about that except the long term investor such as State Pension Funds. Symantec's top execs will likely be long gone to greener pastures by then.

Since Symantec decided to kick a little sand in my face, I feel at liberty to return the favor.

Edit Update:

After writing and reading the above I realize I AM ANGRY with Symantec. Their understaffing to protect their short-term bottom line has cost me hours of aggravation and wasted time.

Kudos0

Re: Two Failed NS Install Attempts Today

Hello

I didn't even think of Edge in that long post. I'm still on Windows  7 and have no desire yet to try Win 10. If I was younger, perhaps I would be more anxious to want to try it. My older son uses it, but not as his main computer. Edge btw isn't a company.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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