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Kudos0

UltraSurf Defeating Norton Core Security.

Norton Customer Service tells me there is NO way for Norton Core to stop kids from using UltraSurf and other proxie tools to get around Parental age restrictions and accessing blocked websites.   

Does anyone out here in the community have a technical solution to this issue they know of?  If Elementary school age kids find Norton Parental controls a joke - this is clearly a weakness to the product. Yet there must be some ways to enable counter measures.

Replies

Kudos0

Re: UltraSurf Defeating Norton Core Security.

Hello Roland. Have you tried creating a blocked category and naming it "Proxies" in the parental controls? I personally don't use parental controls on my Core therefore I'm in a helping/learning mode as well. I will reach out to the team for some insight and post here again.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.134 / NSBU 22.16.2.22 / Norton Core v.270
Kudos1 Stats

Re: UltraSurf Defeating Norton Core Security.

Parental Controls was set to the default Pre-teen age setting.   I've made sure that the 'blocked category" for WEB PROXY. in Parental Controls is enabled.  I also blocked "Unclassified" in case kids try to sneak over to it as some misc category. 

I'll have to see if this does the trick or if it causes other problems. 

I kind of wish there was a way to simply block everything by default - and then begin open up a few a URLs they can use rather than the other way around..
 

Kudos0

Re: UltraSurf Defeating Norton Core Security.

Roland I have assumed these instances are on mobile devices, is that a correct assumption on my part?

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.134 / NSBU 22.16.2.22 / Norton Core v.270
Kudos0

Re: UltraSurf Defeating Norton Core Security.

Hello again Roland. I have reached out to some contacts asking them to investigate this as it is a fairly serious issue needing an answer that can be provided with documentation. I currently cannot provide that. Hoping we will have something sooner than later to respond to.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.134 / NSBU 22.16.2.22 / Norton Core v.270
Kudos0

Re: UltraSurf Defeating Norton Core Security.

Roland

If SoulAsylum's suggestion above about the problem being on mobile devices, you need to find some way to block access to installation of apps. I found a few suggestions by just doing a quick search on 'block app installation on (Android/iOS) devices.

The use of VPNs and Proxies have practical uses that many users need for their circumstances. Core should not block their use, and may have no way of knowing what is being sent as the data is encrypted as it leaves the PC or mobile device. 

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: UltraSurf Defeating Norton Core Security.

This particular instance is on a PC - Windows 10. 
But the use of apps or Websites to circumvent Parental Controls is a concern irregardless of the platform, if the traffic is going through my Norton Core at home.

Kudos0

Re: UltraSurf Defeating Norton Core Security.

This particular instance is on a PC - Windows 10. 
But the use of apps or Websites to circumvent Parental Controls is a concern irregardless of the platform, if the traffic is going through my Norton Core at home.

     The Core can only block what it can analyse. If a VPN  is used, the information is encrypted on the device before it is sent to the Core. Therefore it cannot be analysed, and therefore blocked. If your kids have figured out that a VPN will bypass the parental controls, you need to find some blocking apps that will stop the kids from installing anything on the device. Whether PC or mobile. 

    Things happen. Export/Backup your Norton Password Manager data.
    Kudos0

    Re: UltraSurf Defeating Norton Core Security.

    All: The Core team IS investigating this for the community. Hoping to have something to report soon for you specifically. In the interim I can suggest moving your children and their devices onto your guest network which will isolate what they're doing from the rest of the Core network and other devices on it.

    Cheers

    Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.134 / NSBU 22.16.2.22 / Norton Core v.270
    Kudos0

    Re: UltraSurf Defeating Norton Core Security.

    All: Core, and its security features cannot perform "tricks" as we'd like to call them and block software at the router level, like UltraSurf. The first line of defense would entail user level intervention such as, Windows 10 having its own parental controls which will compliment Core. Giving children non-admin accounts on phones with Android, iOS devices and tablets as well as a PC is a great place to start. Installing App Locker on each device is useful as well. Using a Google G-suite account can also help manage devices when they are OFF the Core network, away from the home.

    The only 100% certain way to preform application blocking is at the domain level, its use is more so for the IT administrator as it involves setting a group policy. Windows devices also have to be "domain joined" to set a local group policy as stated here.

    Cheers

    Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.134 / NSBU 22.16.2.22 / Norton Core v.270