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Kudos0

Unable to access outside servers, but I can access the internet

Hi,

I am running Windows 10 on a home built computer. I started experiencing this problem about a month ago. I can access any website I need to, but when I use various programs that need to reach out to a server I am advised the system is unable to connect to the server.

Programs I am having problems with

  • Outlook 2010 (I have it set up to access my comcast account)
  • Apple Itunes store 
  • Windows update

The only other problems I have recently experienced are:

  • my system clock being incorrect. Which I reset the date and time a few weeks ago and the problem has not come up again
  • I use the website Imgur and occasionally there are multiple photos you can view per page. Previously I could click on the link at the bottom of the images and the remaining images would appear. At the same time as my server problem this issue came about. I don't know if its related. 

I have attempted to temporarily remove my firewall to see if that was the culprit but I have had no success. Any help on this matter would be appreciated. 

Replies

Kudos0

Re: Unable to access outside servers, but I can access the internet

Hello Kevinfromsales

What Norton product and version number are you running? I see you have Norton Security as a Label, however, some users put that down instead of Norton Internet Security because of the similarity of names. So I do want to confirm you are using Norton Security.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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