• All Community
    • All Community
    • Forums
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Unable access Password Vault following error 8504,104

Desperately and urgently need access to contents of Vault

Running on Widows 10 for Desk Top and for mobile devices

Replies

Kudos0

Re: Unable access Password Vault following error 8504,104

Hello Alan. Here the Norton reference article for those errors. Also disable "fast startup" in Windows 10 before you perform the removal. Reboot then perform the R&R per the article. On your mobile devices remove the Norton app and restart the devices. Reinstall from the Google play store. Please let us know how this works out for you.

Cheers

"From DOS to Windows 10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 20H2 / build 19042.630 / N-360 Deluxe 22.20.5.39 / Norton Core v.200827_317 on Android 2.28.01 / Opera GX LVL 2 (core: 71.0.3770.310) w/Chrome Extensions
Kudos0

Re: Unable access Password Vault following error 8504,104

Thank you for the suggestion.

I do not have any other security software on my desktop and I was reluctant to remove Norton ahead of re-installing it lest  the latter did not include the mass of information stored in my Vault.

In any event I have now applied my mind more rigorously to the problem and managed to find a copy of the contents of the Vault.  I am thus back in business. 

While this does not exactly solve the Forum Thread, I have marked it as such

Kudos0

Re: Unable access Password Vault following error 8504,104

Thanks for posting back. Stay healthy!!

Cheers

"From DOS to Windows 10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 20H2 / build 19042.630 / N-360 Deluxe 22.20.5.39 / Norton Core v.200827_317 on Android 2.28.01 / Opera GX LVL 2 (core: 71.0.3770.310) w/Chrome Extensions

This thread is closed from further comment. Please visit the forum to start a new thread.