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Unable to authenticate website ownership with SafeWeb
My site is currently showing on SafeWeb as having an Identity (Phishing) problem.
I'm having difficulty authenticating ownership of the site to investigate the problem, perhaps because our hosting company is redirecting the root URL to a child directory, and removing the www. prefix. I've set the home page to include the meta-tag and placed the HTML file in root of site but neither appear to have worked in with the automatic authentication.
Can anyone please help or advise what to do? I've followed the process to log feedback but I'm not sure if I've done that correctly.
The URL is https://www.liteneasy.com.au (which is redirecting to https://liteneasy.com.au/healthy/) and the meta tag is
<meta name="norton-safeweb-site-verification" content="y22n7qgwnqtqfb0k3il-95khi1j8lkg1mb8cwuk0-06sbetcv5zj8wzok0hshnfctrvnfchj935gky--sohlkiyztql3o5fvcxejermi24ydhq37-js4m0syvd-d6m10" />
Thank you for reading