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Kudos0

Unable to authenticate website ownership with SafeWeb

Hi,

My site is currently showing on SafeWeb as having an Identity (Phishing) problem.

I'm having difficulty authenticating ownership of the site to investigate the problem, perhaps because our hosting company is redirecting the root URL to a child directory, and removing the www. prefix.  I've set the home page to include the meta-tag and placed the HTML file in root of site but neither appear to have worked in with the automatic authentication.

Can anyone please help or advise what to do?  I've followed the process to log feedback but I'm not sure if I've done that correctly.

The URL is https://www.liteneasy.com.au (which is redirecting to https://liteneasy.com.au/healthy/) and the meta tag is 
<meta name="norton-safeweb-site-verification" content="y22n7qgwnqtqfb0k3il-95khi1j8lkg1mb8cwuk0-06sbetcv5zj8wzok0hshnfctrvnfchj935gky--sohlkiyztql3o5fvcxejermi24ydhq37-js4m0syvd-d6m10" />

Thank you for reading
 

Replies

Accepted Solution
Kudos0

Re: Unable to authenticate website ownership with SafeWeb

Kudos0

Re: Unable to authenticate website ownership with SafeWeb

bjm_ thank you and any others involved for the quick solution!

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