• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Unable to change email address on account settings page

This page ("Account Settings") supposedly allows me to update my email address:  https://login.norton.com/sso/embedded/update?returnToProduct=NGPAccount#

However, clicking on the pencil icon that says "Change Email Address" when hovered over does absolutely nothing.  I've tried accessing the page using Firefox and Chrome.  Neither allows me update my email address.

How do I update my email address?

Replies

Kudos0

Re: Unable to change email address on account settings page

I just tested this using Chrome on Win 10 and was able to click on the pencil icon and the change email dialog box came up for me. Try logging out of your account again. Restart your computer and log back into your Account and try again.

If you still have trouble, your can contact Norton Support and ask them to change it for you.    www.norton.com/contactcs

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.