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Unable to change email address on account settings page
This page ("Account Settings") supposedly allows me to update my email address: https://login.norton.com/sso/embedded/update?returnToProduct=NGPAccount#
However, clicking on the pencil icon that says "Change Email Address" when hovered over does absolutely nothing. I've tried accessing the page using Firefox and Chrome. Neither allows me update my email address.
How do I update my email address?