Not what you are looking for? Ask the experts!
Unable to Get Verified on Norton Safe Web
Hello Team Norton; Regarding my Website and Norton Safe Web I have uploaded and installed the HTML code several times into my root directly. It took, and confirmed in the browser as well. However every time I hit the Verify button it indicates and asks if I uploaded the Meta tag as well (Visually showing a black screen with a confirm button with a message and a cancel or proceed notice on it). If I click OK, it immediately says "Verification Failed"; yet the HTML is safely in my root directory, and appears also in my browser. I did not include the Meta tag initially in my header due to the theme I am using, but I did try to do that as well. It did not work in addition. This is getting frustrating, as I originally already had the green Norton verified as a new site with HTTP; and only went gray when I added HTTPS the following day. I need help getting verified and I cannot ask for a re-evaluation (per the Norton registration) until I can get verified. I have a simple site; an art site; www . cfvarleystudios . com and my green lock is in place and I shouldn't have any problems otherwise. I think this is just from the SSL issues. I ran a Symantec check (per your instructions) and it said my certificate was installed correctly. So could you kindly manually verify my site or let me know what is needed to be verified. Again the HTML is installed already. Thanks, Create4