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UNABLE TO RETRIEVE FILES FROM NORTON ONLINE BACK UP
On friday my Mac crashed so i checked my norton back up to see if my files were indeed there and luckily they were. Now I have wiped the drive and reinstalled lion but the restore or even the download feature is not working. When i restore it will process but then nothing saves and when i download I just get a blank screen. Can some one please help! My MA thesis is on here and it is of the utmost importance that I retrieve these files. Thanks.