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Kudos0

Unable to verify site

Hi, my site comes up with the Phishing / Identity threat error for users of Identity Safe. 

I've tried to follow the procedure to have the site verified and checked but am stuck on the verification step.

I've placed the meta tag correctly (I think) and also the HTML file in the root folder but the system is still not able to verify site ownership. I followed the process a few weeks ago which sends a message when this occurs but have not heard back from anyone.

The URL is https://gropay.com

Replies

Kudos0

Re: Unable to verify site

Hello DutchMango

Welcome to the Norton Community Forum

Please paste your Meta Tag here, then when I see it, I can notify the Safe Web Team to manually do the site verification and evaluation of your site.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Unable to verify site

Hi floplot,

Thanks for your help. Here is the meta tag as requested

<meta name="norton-safeweb-site-verification" content="dkp3adnbyyadvvkr2g-xdyrogjeirhhgtq2hsyn-271qqmrpimbhj1x9rom52vi3orw4e3jb4bxqy1brcg9zaog68dlamkccl50zi2vwz8w2wluk6d5g3-5lpftpgb8g" />

Kind Regards,

Kudos0

Re: Unable to verify site

Hello Dutch

Thanks for providing the Meta Tag. I will notify the Safe Web Team.

Please stay tuned to this thread for a response from the Safe Web Team on Monday night after midnight EDT.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos0

Re: Unable to verify site

Hi DutchMango

We have manually analyzed your site 'gropay.com' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=gropay.com

Cops

Kudos0

Re: Unable to verify site

Hello DutchMango

Good Luck with your website. It is now evaluated as Green OK. Since your issue is now solved, could you please pick the post which solved your issue and mark it as the solution.? You can do this by clicking on Mark As Solution in the post which you have picked.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Unable to verify site

Thank you floplot. I've marked the post as solution. Thanks for your help.

Kudos0

Re: Unable to verify site

Hello Dutch

You are very welcome.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Unable to verify site

Hello Norton Community Forum,

I'm having trouble verifying a website with Safe Web, haalaw.co.uk.

I have tried to add meta tags and upload html files and there is no change on the Safe Web site status page.

Is there any way the Safe Web Team could manually verify ownership of the site?

<meta name="norton-safeweb-site-verification" content="0atoscsws43x134h0-c0lnfleucg56en8u56v8dmpoh65ppeyvwm9xa7yf363fpod2w766g254nxm-1sbrsep-2nfdg1ywxdd4bezyqvwqmcahk84zrmpu45jd2l4b9m" />

Kudos0

Re: Unable to verify site

Hello Hamara A

Thanks for providing Meta Tag.

Please stay tuned to this thread for a response from the Safe Web Team on Tuesday night after midnight EDT.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Unable to verify site

Hi Hamara A

Your site 'haalaw.co.uk' has been submitted for analysis and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=haalaw.co.uk

Cops

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