• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Unable to verify website on Norton Safe Web

I'm not able to verify my website https:/ /www. sylvesterproductions .be/ on Norton Safe Web. I tried both methods (Meta-tag and verification file) several times last month. I get a "Verification Failed" error every time, although I'm sure the Meta tag and the verification file are present.

Does anyone have an idea how to solve it, or at least know what might be the reason why the verification has failed? The error message isn't clear about that.

Replies

Kudos0

Re: Unable to verify website on Norton Safe Web

Hello Koen De Wit - C...

Sorry about your difficulty. Would you please post the html file to your next post.? Once you do that, then I can submit it to the Safe Web Team. I can't check your Meta Tag since your site is currently blocked.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Unable to verify website on Norton Safe Web

Hi,

Thanks for your reply!

The HTML-file containing the Meta-tag is at the homepage at https:// www. sylvesterproductions .be/ , I have added the file as attachment to this message.

The Authentication file is at https://www.sylvesterproductions.be/nortonsw_7f90aa70-6def-0.html

Kind regards,

Koen De Wit.

Kudos0

Re: Unable to verify website on Norton Safe Web

Hi Koen De Wit - C...,

We have manually verified ownership of your website 'sylvesterproductions.be' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=sylvesterproductions.be


Cops

Kudos0

Re: Unable to verify website on Norton Safe Web

I have a website that needs to be verified to. I uploaded the authentication file requested and I cannot verify the website. http://www.nybb.org/nortonsw_618701b0-aa06-0.html

Please verify my site.

Thanks,

Jason

Kudos1 Stats

Re: Unable to verify website on Norton Safe Web

Hello jwalker14

I can see your Meta Tag on your site. I will notify the Safe Web Team that you are waiting for verification of your website. Please stay tuned to this thread for a response back from the Safe Web Team on Monday night after midnight EST.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Unable to verify website on Norton Safe Web

Hi jwalker14,

Your site 'nybb.org' had been submitted for analysis and is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=nybb.org

Cops

 

Kudos0

Re: Unable to verify website on Norton Safe Web

I'm not also not able to verify my website https :// techsavvyesources .com/ on Norton Safe Web. I tried both methods (meta-tag and verification file) several times since yesterday. I get a "Verification Failed" error every time even though the meta tag and verification file are present.  The "Submit Feedback" does not appear to get a response either.

Kudos0

Re: Unable to verify website on Norton Safe Web

Hello TechSavvy

I will notify the Safe Web Team of your issues. Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight EST

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Unable to verify website on Norton Safe Web

Hello, I am still getting this error today and have not heard anything back.

Kudos0

Re: Unable to verify website on Norton Safe Web

https://safeweb.norton.com/report/show?url=techsavvyesources.com = Warning

<meta name='norton-safeweb-site-verification' content='&lt;meta name=&quot;norton-safeweb-site-verification&quot; content=&quot;lg-evdlq6wutlo4wbd5gy8nmnwtu4m8hz62kz2ao2l6o0630iofsly2clt8asqhechkmujigp07l4k67p7b-iqhs8b1kfegd2lbd0szlmn4q0h212gtgws2s-244tvc3&quot; /&gt;' />

https://safeweb.norton.com/help/site_owners

Kudos0

Re: Unable to verify website on Norton Safe Web

Hi

We have manually analyzed your site '
techsavvyesources.com' and found it to be clean so we have changed its rating to green.

http://safeweb.norton.com/report/show?url=
techsavvyesources.com

Cops

Kudos0

Re: Unable to verify website on Norton Safe Web

Thank you!

Kudos0

Re: Unable to verify website on Norton Safe Web

Good Morning,

I'm having the same issue with our website ustechsupport.com. I've tried both methods of verification and neither are working. We're being flagged for a threat called 'pccleanerpro' which is a software product that is sold by a different company. Our software is called 'PC Optimizer'.

HTML file for reference: https://www.ustechsupport.com/nortonsw_981098d0-10f7-0.html

Thanks,

Jordan

Kudos0

Re: Unable to verify website on Norton Safe Web

I just saw that you responded to my previous post, so please ignore this one. (I couldn't find a way to delete it)

Thanks!

This thread is closed from further comment. Please visit the forum to start a new thread.