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Kudos0

UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

unblock this site, its rate safe and is used extensively.

https://safeweb.norton.com/report/show?url=help.solidworks.com

Replies

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Hello Indy_Cotton

Here is where the infected files are.

SONAR

File name:

edrawingslauncher     .exe (edrawingslauncher     .exe)

Location:

hxxp://dl-ak.  solidworks.   com/nonsecure/edrawings/e2016sp03/16.3.0.0030/cab

I will however, ask the Safe Web Team to retest this site. Please stay tuned to later tonight.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Thanks, it was unblocked on 29th. But today this was blocked once again? Odd!?!

Was this unblocked only to be blocked once again?

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Hello Indy

Have you registered for Safe Web? Have you placed your Meta Tag on your website? A website has to have ownership verified and needs to have the Meta Tag in place so it can be seen.

Please follow instructions on this site for Safe Web Site problems.

http://safeweb.norton.com/help/site_owners

Please let me know when you have placed the meta tag on your website. Once Ownership has been verified, then site can be retested

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

I'm just a user, not the owner of the help.solidworks.com, and need access to this site. SafeSearch is blocking access.

The "I want to visit the site anyway." is not working.

And I have use the setting on this site : https://safeweb.norton.com/report/show?url=help.solidworks.com

to show its a safe site, along with 5 other "User Reviews".

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

I am able to reach the site with no interference or warnings from Norton, so it does not appear to be SafeWeb that is blocking it.  Are you using Norton ConnectSafe DNS service?

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

I'm using: https://dns.norton.com/

When I go to help.solidworks.com

I get the following error:  https://safeweb.norton.com/report/show?url=help.solidworks.com

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Hello Indy

Earlier tonight I got a red warning blockage. I did notify the Safe Web Team about this site a 2nd time .. I just  went to look at the site again and the Safe Web site link and it shows as a Orange Warning when I looked at the report and also when I checked the site listing in Google. I was able to click on the website despite the orange warning in Google. I didn't get any blockage but my IE 11 browser showed a orange warning instead of a secure or green safe icon.

Usually, the Safe Web Team posts in the thread, so maybe the post is coming tonight. The Team is at work now, so maybe they changed the rating before they made a post here.

It wasn't a Connect Safe blockage SOJ. it was definitely a Safe Web blockage which has now been changed to a Orange site. Maybe it works differently if you are using FF. I have checked out plenty of sites while helping out the Safe Web Team every day and I definitely know a dangerous website warning when I see one and I saw one earlier tonight. If you had checked it out earlier tonight, you would have seen a  blockage with a red X on it telling you not to enter and giving other warnings also. The Safe Web page shows the files that are malicious.as I have mentioned earlier in the thread.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Hi

We have manually analyzed the site 'solidworks.com' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=solidworks.com

Cops

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Thank you.

Now for next time, is there a quicker way to make appeals ?

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Hello Indy

I think the best way is to just post in here with the name of the site and have the Meta Tag on  your site. If it's an appeal, just state that you have cleaned up the malware on the site and you would like to have a retest. I can notify the Safe Web Team. It would help also if you stated that the website had been verified.

Since it appears that your issue is now solved, could you please pick the post which gave you the solution and mark that post as the solution?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

floplot:

I think the best way is to just post in here with the name of the site and have the Meta Tag on  your site. If it's an appeal, just state that you have cleaned up the malware on the site and you would like to have a retest.

The OP does not own the site, he is just someone trying to visit the site and was prevented from doing so:

Indy_Cotton:

I'm just a user, not the owner of the help.solidworks.com, and need access to this site. SafeSearch is blocking access.

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Indy_Cotton:

Now for next time, is there a quicker way to make appeals ?

Norton should have allowed you to click through to the site.  I am not sure why that didn't happen.  If you absolutely need to get to the site in that situation, you could temporarily turn off "Block malicious sites" in Norton Identity Protection settings.  At least you would not need to wait for a site re-evaluation in that instance.

Kudos0

Re: UNBLOCK https://safeweb.norton.com/report/show?url=help.solidworks.com

Hello

With a Red Malicious Site, the warning does not allow you to click thru. That is the type of warning that was there originally. If it is a Orange Warning, then you can ignore it and go thru to the site.

If you are not the site owner of a Red Warning Site and you want it retested, the only thing that can be done is to come to the Forum and request a retesting of the site and if the user knows who the owner is, then he should also notify the owner of the site. Also, on the Red Warning, there is a line you can click on to Report the Site and they also will retest it. I don't know how quick that works. If you come in here, then I can notify the Safe Web Team and they usually will check it in a day or 2.

Next time in the opening post, please state that you are a user of the site. Then I would have notified the Safe Web Team as soon as I saw the Thread. I do check this Forum first. Sorry, that I missed noticing that you mentioned you were a user when you mentioned it later on in the thread.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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