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Kudos0

Updating Password in Password Manager

When I try to update my e-mail password, password manager wants me to change my user name at the same time. Unfortunately, Virgin uses my e-mail address as my user name. I am not about to change my e-mail address in order to update a compromised password. Solution requested.

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Kudos0

Re: Updating Password in Password Manager

Hi JWMAC,

Sorry for the issue you are facing.

Can you please share us the Virgin mobile URL which you are using to sign in ?

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