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Kudos0

Urgent Chrome Update

I'm new and not sure if this is the right place to put this note.  Two times in the last week while reading emails in Yahoo mail on a laptop, mail screen changes to a screen showing a message URGENT CHROME UPDATE (or something very similar).  I closed the tab and reopened Yahoo mail and all is fine.  I did run Norton Security full disk and found nothing and also ran Malwarebytes and it didn't find anything either.  Is there something on the computer making this screen come up or perhaps its in an email that is "normal" and recognizable?

Replies

Kudos0

Re: Urgent Chrome Update

Hi,mickkassem. As far as I know, that is likely to be a fake message.

I'd suggest not clicking on any links in the emails, and just ignore and delete it.

Any Chrome update would normally come from within the browser itself, either automatically or by you clicking onto Help/About in Chrome to manually check for an update.

If all scans are clean, then I wouldn't worry.

Windows 10 Home X 64
Kudos0

Re: Urgent Chrome Update

@mickkassem

Chrome has been my main browser for a long time and I never received any messages/popups regarding Chrome updates.  As it has been mentioned, it  updates  automatically in between reboots or I check  if an update is available by clicking on the threw lines (Customize and control Google Chrome) at the top right side > Help | About Google Chrome.  I also check at the link below if an update has been released http://googlechromereleases.blogspot.com/

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Urgent Chrome Update

@mickkassem: To make your Chrome up-to-date, you can simply follow Rainbow_2's steps or, copy and paste this location chrome://help/ into your Chrome's address bar. View the following images for future references.

(NOTE: Here's the official software alert from the Chrome client, stating "We've detected you're using an older version of Chrome. Update to stay secure")More, Firefox offers similar built-in update option: hit "Open menu" > hit "Open Help Menu" > enter "About Firefox" ? wait till the auto update is completed. Or, you visit this page to get the offline setup@ https://www.mozilla.org/en-US/firefox/all/ that suites your OS - this option too helps stop some optional offer from installing on your computer.

For more official offline (standalone) installer files, you can bookmark this post. For interest, you can review that post above: Adobe Flash Player & McAfee Security Scan Plus.


And, to avoid FAKE software update, you keep F 4 E's advice in mind:

View more fakealerts related attacks here.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: Urgent Chrome Update

I periodically get that too... full system scans find nothing.  It's clearly a fake, but interestingly enough, it seems like when I google about it, the only sites that come up talk about it being adware and list a lot of steps to remove it (which don't appear to do anything) and then ultimately recommends that you buy their tool to ensure that you can remove it without destroying your computer.  In fact, I note that even on Norton's support site, this is the only place I've found this screen mentioned.  All of this leads me to believe that the "Urgent Chrome Update" screen is actually a full screen pop-up ad that leads people to google and then to their websites that first scare you into believing that you must do something to remove it, and then scare you into buying their "removal" tool!

Kudos0

Re: Urgent Chrome Update

Use an adblocker. Been using Google Chrome ever since it came out. Never seen anything like that. Chrome update silently by the way. It never gives you an alert. 

https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiam...

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