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Kudos0

Vault no longer works!

Password Vault stopped working correctly.  Support had me looking up the Passwords and ID's and then manually typing them into the URL authentication query.  Might was well have Excel table.  Is there a better answer?

DoctorOH

Replies

Kudos0

Re: Vault no longer works!

Your forum post labels indicate Google Chrome and Internet Explorer. Does your issue happen for both browsers? 

What is the exact issue you are having?

When you navigate to a web site with a stored login, does the Norton Password Manager, NPM, icon show in the login boxes? If so, what happens when you click on the icon?

Things happen. Export/Backup your Norton Password Manager data.

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