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Vault not found
I have spent better part of the past few days going back and forth with tech support on my Vault missing. Originally I was told that the upgrades were being completed on the system so give it 24 hours. I gave it 24 hours. Still nothing. I gave it another 48 before trying again. At this point I got the engineers involved from support, and they told me that after the update a portion of users were still without their vault. The support team did a log dump from my computer, which has no bearings on the situation since I am logging into a database to obtain my credentials. At the end I was told that the logs were going to be sent to up level support for review without an ETA. My question, has anyone experienced this and has it been fixed.