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We need your help: sites that crash on Chrome with Norton Toolbar

[update: added information about disabling other extensions]

Hi everyone,

We know that some of our customers are experiencing crashes when the visit certain websites using Google Chrome with the Norton Toolbar enabled. In an effort to fix these issues, our team is looking for your help in finding websites that consistently crash when browsing to them using Google Chrome with the Norton Toolbar enabled. If you are interested, here's the information we need:

1) URL of website (e.g. http://www.norton.com), or websites. Ideally, we'd like to isolate the issue to one browser tab, and one site where you see the crash. However, if you have multiple browser tabs open, and you experience the crash, please include the URLs for all the sites

2) number of times it crashed (e.g. Reproduced crash 6/10 times)

3) Version of Norton product (e.g. Norton Internet Security 21.2)

4) Version of Google Chrome installed

5) If you have the time, type "chrome://extensions" into the address bar, and disable all non-Norton extensions. Then, visit the same website(s) and see if the crash still occurs. Let us know what happens. If no crash occurs on this "Norton extensions only" attempt, please let us know which other extensions you have installed

Please send this information via Private Message to Aditya2ky, who will research the sites. Your help is greatly appreciated. Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation