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Kudos0

Website blocked

Hi,

Our website http : // identityprotector . co/ website is blocked by Norton. Please check the following URL:

https://safeweb.norton.com/report/show_mobile?url=identityprotector.co

The website is a product website of Identity Protector. Identity Protector scans users computer for any traces of Personal Information and any saved passwords and locks them away in a “Vault” on your system that can only be accessed by a single Master Key password that you create. Even we don’t know the password because it’s encrypted on our servers.

The website is SSL Secured and I am unable to understand the reasons for what the website is blocked. The software is marked as a PUA and the website is blocked by saying that recurity risks or threats found. Its a pity that Norton team doesn't even try and see what exactly is the software doing or is the behavior suspicious before marking it a PUA. 

May I expect Norton team to send me the exact reason of marking this website malicious. We would be happy to resolve any issues that you may have, but kindly at least let us know what exactly is wrong.


I am really looking forward to a quick response. 

Best,

Ashish

Replies

Kudos0

Re: Website blocked

Please review > Safe Web Help for Site Owners
https://safeweb.norton.com/help/site_owners

We'll try to raise attention to your concern.

Kudos0

Re: Website blocked

Hi,

The thing is the mentioned URLs are not in working condition. we have updated things a month before and everything is now as per the CSA Guidelines but still the website status is blocked.

Kudos0

Re: Website blocked

We'll try to raise attention to your concern.

Kudos1 Stats

Re: Website blocked

Hello AshishParihar

Please copy/paste the Meta Tag or the HTML file here in the thread. This is necessary so that the site can be verified. Once this is done, then the site will be re-evaluated. Once you post one of the previous files, I can notify the Safe Web Team and also ask them for more direct details. It is also possible that upon re-evaluation, it may come out as clean.

Please paste the needed file here so that I may notify the Safe Web Team.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Website blocked

Hi floplot

Here is the URL for the HTML file.

http://identityprotector.co/nortonsw_27242310-86ff-0.html

Please notify the safeweb team.

Thanks

Kudos1 Stats

Re: Website blocked

Hello AshishParihar

I have notified the Safe Web Team. Please stay tuned to this thread for a response from the Safe Web Team on Monday or Tuesday night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos1 Stats

Re: Website blocked

Hi AshishParihar,

Your site 'identityprotector.co' had been submitted for analysis and is currently rated green in safeweb.norton.com.
https://safeweb.norton.com/report/show?url=identityprotector.co

Cops

Kudos1 Stats

Re: Website blocked

Hello AshishParihar

Good Luck with your website. I'm glad that you got your problem fixed. Since your problem is solved, could you please pick the post which solved the problem for you? You can do this by clicking on the link on the bottom of the posts which says Mark as Solution. Doing this will help Norton's Search Feature and it will help other customers who are looking for a solution to their problems.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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