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Kudos0

Website flagged as phishing site and Norton won't fix it

Hi, Our site has been flagged as being malicious by Norton web safe. It has been cleaned up for over a week now and nothing has been done to remove the flag by Norton.

I have tried every method of contacting Norton with absolutely zero help. I have tried verifying our site with meta tag, html file and both. Nothing will let me verify our site.

How can I get my site re-scanned if nobody will even talk to me?

Thanks for the help,
AJ

Replies

Kudos0

Re: Website flagged as phishing site and Norton won't fix it

Hello Amagondes

Please provide the name of the website.

Please register with Safe Web. Please post html file to your next post. I can then submit to Safe Web to get your site verified and re-evaluated.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Website flagged as phishing site and Norton won't fix it

Thank you!

The website is https://www.personalabs.com

It won't let me upload the file but you can see it here https://www.personalabs.com/nortonsw_b425e800-7232-0.html

Thanks again,
AJ

Kudos0

Re: Website flagged as phishing site and Norton won't fix it

Hello Amagondes

Thank you for your response. I will notify the Safe Web Team now. Please stay tuned for a response back from the Safe Web Team on Wed. night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Website flagged as phishing site and Norton won't fix it

I really appreciate your help and I will let you know if they actually do something about it. No word yet but that is not a surprise.

Thank you,
AJ

Kudos0

Re: Website flagged as phishing site and Norton won't fix it

Hi Amagondes,

We have manually verified ownership of your website 'personalabs.com' and it is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=personalabs.com

Cops

Accepted Solution
Kudos0

Re: Website flagged as phishing site and Norton won't fix it

Hello AJ

Good Luck with your website. Could you please pick a post and mark the thread as solved?.  There is a Mark as Solution on the bottom of the post.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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