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Kudos0

What is fake scam? Norton is thankfully blocking them but I am getting them at least every two hours.

For 2 plus weeks now, when opening files, I keep getting "false scam" blocked by Norton. I have never had this previously but they are "high" alerts. I need to know what to do to remove them or keep them from occurring. Thanks

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Kudos0

Re: What is fake scam? Norton is thankfully blocking them but I am getting them at least every two hours.

Hello childrbe

Welcome to the Norton Community Forum

I would first recommend a full scan with your Norton product after you have run Live Update. If that doesn't clean it up, then I would pay a visit to one of the free malware removal sites and ask them if you have any malware on your machine. Give them what you posted here and let them help you to run scans and how to post back the results. They will be able to tell you if you have malware and will help you to clean up your machine. You will work with them on a 1 to 1 basis. Please do not try any self fixes either as the Forums can be fussy about that.

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users. The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Please come back and let us know how you made out. Also, I wouldn't recommend that you do any banking with that computer until it is cleaned up. Thanks.




 

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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