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Kudos0

When downloading anything I get two exe and norton catches the second one as unsafe. Why

As the title states, whenever I download any program at all from the internet, for example firefox web browser, I get two .exe files downloading but Norton catches the second one and removes it because it is unsafe sometimes. below is an example of the file name when I get two copies though it is my first time downloading it.

firefoxInstaller.exe is the normal one

firefoxinstaller[1].exe is the weird second one that shows up and is removed sometimes its safe sometimes its not but why do I get two when I only clicked download once and it happens with any software I download.

Replies

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

Odd, can you post the details from your Norton log for these detections?

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

maybe, you're unintentionally double clicking pulling second download....clean mouse....try another mouse.

Kudos1 Stats

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

I see the same thing but during the download the (1) one appears in a Norton alert box and then disappears and the original completes it's download. I end up with just the normal file and not the (1) one. I assume it has to do with how Norton is testing the download as it is being downloaded. Not causing a problem but just looks weird.

Jim 

Kudos1 Stats

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

I was seeing that but only when downloading from Edge.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

In my case the filename.exe (1) is shown whilst downloading & yes can show that it ‘requires attention’ while the correct file name shows after download & shows ‘clean’.

Virginia/Twilight Princess. Windows 10 Pro 64bit, iPhone X, iPad Pro 9.7".
Kudos1 Stats

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

I tried FF, IE and Edge and only see it on Edge.

Jim

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

So edge/microsoft are hopeless it seems. (microsoft should cancel windows 10)

Post the detection from your Norton log file, it will shed lots of light on this.

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

This is me downloading Malwarebytes and when it pops up saying it needs attention I clicked view details and then I clicked cop to clipboard. I have been having issues when playing certain games being matched with the same few people all of the time ( League of Legends, Counter Strike Global Offensive) to the point I've stopped using my computer.

Filename: mb3-setup-consumer-3.2.2.2029[1].exe
Full Path: c:\Users\MyISPIsWatchingYou\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\G4D5TF9I\mb3-setup-consumer-3.2.2.2029[1].exe

____________________________

____________________________


Developers 
Not Available

Version 
Not Available

Identified 
9/27/2017 at 7:39:49 PM

Last Used 
Not Available

Startup Item 
No


____________________________


Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

Unproven
There is not enough information about this file to recommend it.


____________________________

____________________________


File Thumbprint - SHA:
f68831f7138320cea65842cdd68f31c141fe1a88278bcaf65cda10d6c99bf45e
File Thumbprint - MD5:
d38dc124865638cf8ba1dcc6e59dcc54

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

I have posted down below to a comment the log here it is again 

Filename: mb3-setup-consumer-3.2.2.2029[1].exe
Full Path: c:\Users\MyISPIsWatchingYou\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\G4D5TF9I\mb3-setup-consumer-3.2.2.2029[1].exe

____________________________

____________________________


Developers 
Not Available

Version 
Not Available

Identified 
9/27/2017 at 7:39:49 PM

Last Used 
Not Available

Startup Item 
No


____________________________


Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

Unproven
There is not enough information about this file to recommend it.


____________________________

____________________________


File Thumbprint - SHA:
f68831f7138320cea65842cdd68f31c141fe1a88278bcaf65cda10d6c99bf45e
File Thumbprint - MD5:
d38dc124865638cf8ba1dcc6e59dcc54

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

this is the exact behavior.

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

No not the issue , I tested on another two mice just to make sure.

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

posted below, thanks.

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

That is the same file twice. Can you post a few more?

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

Filename: mb3-setup-consumer-3.2.2.2029[1].exe
Full Path: c:\Users\MyISPIsWatchingYou\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\G4D5TF9I\mb3-setup-consumer-3.2.2.2029[1].exe

File Thumbprint - SHA:
f68831f7138320cea65842cdd68f31c141fe1a88278bcaf65cda10d6c99bf45e
File Thumbprint - MD5:
d38dc124865638cf8ba1dcc6e59dcc54

File: mb3-setup-consumer-3.2.2.2029.exe
File size: 65.2 MB (68,408,664 bytes)
MD5 checksum: BB8435AEA68E5BCB2FC93D68C10C6DE0
SHA256 checksum: D02B91B47647A7545E7BB021711BBAF4CB7045D2088A39CCE5B6E3C8CEB3EDA0


What's = \MyISPIsWatchingYou\ ?

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

Here is another one I just got

Filename: node-v6.11.3-x64[1].msi
Full Path: c:\Users\MyISPIsWatchingYou\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\W09R2ZV5\node-v6.11.3-x64[1].msi

____________________________

____________________________


Developers 
Not Available

Version 
Not Available

Identified 
9/27/2017 at 7:51:11 PM

Last Used 
Not Available

Startup Item 
No


____________________________


Very Few Users
Fewer than 5 users in the Norton Community have used this file.

Very New
This file was released less than 1 week  ago.

Unproven
There is not enough information about this file to recommend it.


____________________________

____________________________


File Thumbprint - SHA:
e0fde08de6f417e973853bba93eb7b84e7c9cf9ba2d74a14a2725779284232f0
File Thumbprint - MD5:
41a1dcfb07898fd9b4346356528bdcbe

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

Sorry that was to scare away these people who keep harassing me forcing me into their matchmaking games on Counter Strike Global Offensive or Leauge of Legends, theres thousands of players and I'm forced into this lobby were these people are threatening me to go to jail and saying the are sending me files etc. so I am reaching out for help again.

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

mkeene:

Sorry that was to scare away these people who keep harassing me forcing me into their matchmaking games on Counter Strike Global Offensive or League of Legends, there's thousands of players and I'm forced into this lobby were these people are threatening me to go to jail and saying the are sending me files etc. so I am reaching out for help again.

Wait, what? What do you need help with?

It seems that your browser (for some reason) is downloading part of a file and then giving up then after that (or simultaneously) it downloads the file correctly. Stop using edge (doesn't seem microsoft is finished with it yet -- or will ever be finished).

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

Ok thank you I will switch over to firefox I guess? an suggestions of a safe browser? 

And what I needed help with was a few months ago I was given a digital item on Counter Strike Global Offensive (CSGO), it was a knife and while I was away my roommates pranked me and sold it. ever since my computer has been extremely slow even when browsing the internet and when I would play certain games I would be matched up with the same few people all of the time. In those matches they would verbally harass me and make my in game ping go extremely high as they threatened ' you'll know what 'gay' is after I send you this video' and other things.

I have used wireshark in the past and had the .pcap files analyzed by a network administrator and he informed me the were streaming my web cam when I was connected to their CSGO server. The most recent event was when playing League of Legends with a friend and one of the people typed something exactly as what we said over our discord voice chat conversation. I cant use my computer or enjoy the things I used to in fear of being attacked by them. I have since paid them for the wrong doing of my roommate and replaced the digital item in hopes it would stop as well.

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

mkeene:

Ok thank you I will switch over to firefox I guess? an suggestions of a safe browser? 

And what I needed help with was a few months ago I was given a digital item on Counter Strike Global Offensive (CSGO), it was a knife and while I was away my roommates pranked me and sold it. ever since my computer has been extremely slow even when browsing the internet and when I would play certain games I would be matched up with the same few people all of the time. In those matches they would verbally harass me and make my in game ping go extremely high as they threatened ' you'll know what 'gay' is after I send you this video' and other things.

I have used wireshark in the past and had the .pcap files analyzed by a network administrator and he informed me the were streaming my web cam when I was connected to their CSGO server. The most recent event was when playing League of Legends with a friend and one of the people typed something exactly as what we said over our discord voice chat conversation. I cant use my computer or enjoy the things I used to in fear of being attacked by them. I have since paid them for the wrong doing of my roommate and replaced the digital item in hopes it would stop as well.

So you think your computer is infected with some sort of remote control/spying software that is not being detected. That's not what we thought your trouble was based on the other things you have posted first.

You can chat with support and they can locate are remove undetected malware https://norton.com/chat (for free under the VPP if you have auto-renew on).

You can also visit a site (pick just one and follow them through to the end without doing other things):
https://community.norton.com/en/forums/malware-removal-forum-recommendations

Kudos0

Re: When downloading anything I get two exe and norton catches the second one as unsafe. Why

Thank you for your time I will do this.

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