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Kudos0

When NIS expires and its time to go with NS...

...now that they're the same thing (apart from the word "Internet" at the top) will we be able to rattle in an NS licence to renew and convert or are we going to have to do something mad like uninstall NIS and reinstall NS to lose the word "Internet"?

4+ months away for me for renewals, but just curious (and if we have to go the mad route do you think by then we might have a sane route?!)

Thanks,

David

Replies

Kudos0

Re: When NIS expires and its time to go with NS...

hi David

When it is time to renew your subscription you may still have the option to renew Norton Internet Security (NIS) through Norton, depending on where you live it may be possible still to purchase from a retailer as Norton Securtiy (NS) is yet to be available Worldwide (Australia for instance). Norton will provide definition updates for the life of your subscription.

Should you decide to purchase NS there should be no problem in downloading/installing with NIS still in place as the installation deals with the removal of NIS. I guess it would be easier for the program to deal with as both are bacically the same whereas in the past they were different.

The main benefit with NS is the number and type of devices you can protect as it can be used on upto five devices instead of three and your licence can be used to cover Apple, iOS and Android devices.

Michael 

Kudos0

Re: When NIS expires and its time to go with NS...

Ah, no, I'll be upping to NS at renewal time because its much cheaper to buy the licence via Amazon (in fact, it's already bought).

You guys could perhaps strongly suggest to the powers that be that having to download/uninstall/reinstall the same thing AGAIN to merely lose the word "Internet" is release insanity and it should be a trivial matter to fix that in the code as its a "problem" I imagine in the next few months will hit like a tsunami as many folks NIS licences run out.

And surely given all the grief of late Symantec should be bending over backwards to be helpful to their customers rather than placing yet more daft obstacles and things to do in their path?!

Thanks,

David

PS all laptops still behaving today with 22.5.2.15, touchwood... faith (fractionally) restored...

Kudos0

Re: When NIS expires and its time to go with NS...

hi David

I think in the recent past Norton have been trying to work out a way of using the NS licence key in your current NIS product, I'm guessing that if it was easy they would have allowed this to happen by now, perhaps now that the products are so similar it may be able to in the future.

I'm pleased 22.5.2.15 is behaving at the moment, it does work rather well, all my devices are running much better with this version than previous ones.

One good thing is that you have become a welcome and familiar face in the forum, it is always a pleasure to "meet" new people online unfortunately, in the first instance for not the best of reasons.

Michael

Kudos0

Re: When NIS expires and its time to go with NS...

I imagine that would be dead easy so I hope they manage it before the end of December :-) otherwise you'll be answering the same question a zillion times over.

Latter point certainly true but a piece of commodity software shouldn't become a "hobby" (unless you want it to).

Anyway, on the plus point, am much more aware of NIS/NS and the likely forthcoming vagaries of Windows 10 but like some of the mags suggest I'll be hanging back a few months to see how that goes, there's no rush on that one - I'm one of the (apparently) weird folk that quite like 8.1

Thanks,

David

Accepted Solution
Kudos0

Re: When NIS expires and its time to go with NS...

hi David

I liked Windows 8.1 thought it was rather strange on a laptop at first but was installed on the Surface Pro 2 I bought last year became used to it on there now my sisters laptop is not so strange when I need to have a look at that for her.

As you like and are used to W8.1 you'll probably find W10 ok too, I like W10 but has taken a bit of a look around to sort the settings out.

I use the Local Account settings to log into my laptop but my Microsoft Account on the Surface as it was in W8.1.

Michael

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